Job Description
About the Role
We are seeking an experienced Account Manager to join our team in Johannesburg. As a key member of our logistics services division, you will be responsible for planning and coordinating end-to-end logistics operations to meet service delivery targets. With a strong background in key account management within logistics or transport, you will leverage your expertise to drive operational excellence and deliver exceptional customer experiences.
Key Responsibilities
- Plan and coordinate end-to-end logistics operations to meet service delivery targets
- Forecast capacity requirements and support operational planning
- Manage key client accounts, ensuring SLA and KPI compliance
- Coordinate collection and delivery schedules to optimise efficiency
- Investigate damages, conduct root cause analysis, and implement corrective actions
- Maintain and update vehicle tracking systems, including daily monitoring
- Manage monthly customer billing and ensure accuracy
- Prepare and present operational performance reports in daily and monthly meetings
- Ensure adherence to internal SOPs as well as customer-specific SLAs
- Liaise with internal teams and customers to manage expectations effectively
Requirements
- Minimum of 34 years experience in key account management within logistics or transport
- Strong communication, negotiation, and interpersonal skills
- Excellent administrative, organisational, and time-management abilities
- Proficient in Microsoft Word and Excel
- Ability to work under pressure and meet strict deadlines with precision
- Willingness to work extended hours and travel when required
Qualifications
- Bachelor of Commerce in Logistics, Economics, Marketing Management, or a related field
Salary & Benefits
Salary negotiable, based on experience and qualifications.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Gauteng
The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.
When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.
Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.
Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.
For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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