Job Description
The Role
As Account Manager, you will be the trusted advisor for a portfolio of existing clients, ensuring they receive maximum value from their IT solutions while identifying opportunities to grow and strengthen each relationship.
You’ll act as the primary point of contact, coordinating with internal teams to deliver seamless service, anticipate client needs, and unlock mutually beneficial growth opportunities.
Key Responsibilities
- Own and manage relationships with assigned customer accounts
- Build strong, trusted partnerships with key stakeholders and C-level decision-makers
- Ensure service delivery meets (and exceeds) client expectations
- Identify cross-sell and upsell opportunities aligned to genuine client needs
- Collaborate closely with Support, Projects, and Sales teams
- Provide insights into client challenges, risks, and future opportunities
- Conduct regular account reviews and client meetings
- Maintain accurate reporting and recommendations for improvements
What You’ll Bring
- 3–5 years’ experience in Account Management / Sales, ideally within IT Managed Services
- Strong consultative selling and relationship-building skills
- Solid understanding of IT infrastructure, cloud, and cybersecurity concepts
- Exposure to Microsoft 365 (Exchange, SharePoint, Teams, Intune) advantageous
- Confident communicator with strong client engagement skills
- Highly organised, self-managed, and able to juggle multiple accounts
- Professional, well-presented, and client-facing
- own reliable vehicle and valid driver’s licence
If you’re passionate about account management, love working with clients, and want to make a real impact in a respected IT services business, we’d love to hear from you.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Somerset West: Client Service Coordinator posted by Helderberg Personnel
Requirements Include (But not limited to): Managing WhatsApp customer communication (primary channel)Answering inbound phone callsAssisting customers with...
View JobDurban: Finance Executive posted by Hire Resolve
A leading Logistics and Supply Chain company is seeking an experienced Finance Executive with comprehensive experience in strategic financial planning,…
View JobZeerust: Experienced Electrical / Mechanical Engineer posted by Skillnet Pty Ltd
Job Title: Experienced Electrical/Mechanical EngineerSeniority Level: ProfessionalType: PermanentDuties and Responsibilities:Safety Compliance: Ensure...
View JobDurban: Bank Reconciliation Clerk posted by Hire Resolve
A leading financial institution is seeking a Bank Reconciliation Clerk to join their dynamic Finance team. The ideal candidate will…
View JobNelspruit: Data Capturer posted by Skillnet Pty Ltd
Duties and Responsibilities:Data Entry & Management: Accurately inputting, updating, and maintaining information in digital databases, systems, or...
View JobDurban: Bank Reconciliation Clerk posted by Hire Resolve
A leading financial institution is seeking a Bank Reconciliation Clerk to join their dynamic Finance team. The ideal candidate will…
View Job
Browse Employers
Job Alerts