Job Description
KEY DUTIES AND RESPONSIBILITIES:
Responsible for the coordination and supervision of the work of the relevant personnel in the group to ensure that the group completes its work on time
Responsible for the development of dealer service standard process, design of service business policy, planning and supervision of service activities implementation, continuous improvement of after-sales service process and introduction of innovative solutions. Lead and develop the after-sales service team
Channel development and relationship maintenance, including service channel construction planning and management, service channel construction standards implementation acceptance, service agreement terms communication, etc.
Technical support, including general maintenance technical guidance, difficult maintenance problems on-site treatment, and on-site service standards and process guidance
Responsible for the introduction of dealer service standard process, review and evaluation of dealer service operation.
Plan and implement service activities, combine the sales target of the company in the area, and refer to the geographical factors, climate, customs, etc., plan service activities and promote the implementation on site
Responsible for following up on client customer complaints and negative news
Other daily temporary work arranged by leaders
EDUCATION AND EXPERIENCE:
Diploma or equivalent qualification certificate
5 years or above automotive Marketing and Aftersales Service Management experience
COMPETENCIES:
Master automotive products-related technical knowledge, and common fault diagnosis and maintenance knowledge
Proficient in Office Software
Good data analysis skills, teamwork skills and communication skills
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Centurion: Receptionist/Telesales posted by Creative Leadership Solutions
REQUIREMENTSMinimum education (essential):National Senior CertificateMinimum applicable experience (years):1-3 yearsRequired nature of...
View JobCenturion: Mechanical Engineering Graduates posted by Network Finance
Are you a recent graduate or busy finishing your degree for Mechanical Engineering ready to launch your career?We’re looking for…
View JobRichards Bay: Systems Analyst posted by Sharon Nurock Recruitment cc
This is a hands-on role that demands initiative, adaptability, and a sharp eye for detail. You’ll need to balance urgent…
View JobWestern Cape: Recruitment Specialist posted by Persona Staff
Responsibilities:Contribute to the overall management and strategic planning.Manage the vacancies and recruitment advertising channels.Develop and maintain...
View JobBoksburg: Technical Sales Rep. posted by Ann Swann Personnel Services
Key Responsibilities1. Lead Generation & Market ProspectingProactively identify and qualify sales leads through cold calling, networking, referrals, and...
View JobWestern Cape: Service Technician Millwright posted by West Coast Personnel
Role Overview:IPEX Machinery seeks a skilled Service Technician to provide on-site technical support, maintenance, and repairs for our range of…
View Job
Browse Employers
Job Alerts