Johannesburg: Billing System (CBS) Maintenance Engineer

January 18, 2026 Jobs in Central Johannesburg

Job Description

About the Role

We are seeking a skilled Billing System Maintenance Engineer to join our team in Johannesburg. The successful candidate will be responsible for ensuring the smooth operation of our billing system, providing excellent customer support, and collaborating with various stakeholders to drive business growth.

Key Responsibilities

Preventative maintenance (installation of service packs, patches, hot fixes, etc.)
Fault Resolution – Service Restoration – Escalation to 2 nd Level
Analyze trends for ways to prevent repeated future problems
Test fixes – post-resolution follow-ups – ensure problems have been adequately resolved
Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
Maintain and performance enhancement of other (new and existing) systems in the department
Identify and learn appropriate software applications used and supported by the department
Collaborate with service integration and business architects in conceptualizing and development of new solutions and applications
Support testing teams to ensure execution of test scripts and results

Requirements

4 Years Experience in maintenance of Billing Systems (CBS) in the Telecoms Industry
Experience on any of CBS product/solution and related tools like CBS Client, UI Editor Etc.
A Degree / Diploma in Computer Science, Telecommunication, System design or similar
Basic Knowledge and Understanding of Programming / Software Development Tools and Languages (C++, UNIX, Oracle)
Knowledge of database queries like PL/SQL and SQL
Extensive experience with core software application including all CBS (Convergent Billing System) and CTI (Computer Telephony Integration) components

Qualifications

Bachelor’s degree or higher in Computer Science, Telecommunication, System design or similar.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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