Menu Close

Johannesburg: Billing System (CBS) Maintenance Engineer

Advertisement



Job Description

Main Role Purpose: To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the Billing System are done according to schedule to meet SLA. Support Client (Users) on how to use the billing system and clarify any misunderstandings. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes, etc.) Fault Resolution – Service Restoration – Escalation to 2 nd Level – Record, track, and document the resolution process and decisions taken through to final resolution. Analyze trends for ways to prevent repeated future problems Test fixes – post-resolution follow-ups – ensure problems have been adequately resolved. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Ensure the Accuracy of ratings of the Billing Systems and Manage performance. Communicate Billing System issues to management, development teams, end users, and unit leaders. Maintenance and performance enhancement of other (new and existing) systems in the department. Identify and learn appropriate software applications used and supported by the department. Collaborate with service integration and business architects in conceptualizing and development of new solutions and applications. Support testing teams to ensure execution of test scripts and results. Requirements: 4 Years Experience in maintenance of Billing Systems (CBS) in the Telecoms Industry, Experience in development and implementation would be an advantage. Experience on any of CBS product/solution and related tools like CBS Client, UI Editor Etc. A Degree / Diploma in Computer Science, Telecommunication, System design or similar. Basic Knowledge and Understanding of Programming / Software Development Tools and Languages (C++, UNIX, Oracle). Knowledge of database queries like PL/SQL and SQL. Extensive experience with core software application including all CBS (Convergent Billing System) and CTI (Computer Telephony Integration) components Soft Skills Required: Good customer service attitude, excellent communication, Logical thinking approach and strong problem-solving skills.

View Job  Cape Town: Equipment Driver posted by Matna Logistics

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

View Job  Cape Town: Support Technician posted by ICTEngage

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Practice common interview questions with a friend or family member to build confidence.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

View Job  Gauteng: CNC Programmer, Setter Operators - Urgently Needed posted by Montana Recruitment

Latest Job Opportunities

Johannesburg: ORT: Direct Entry Captain (DEC/PIC) ERJ 135/145 posted by Bubesi Solutions

Jobs in Johannesburg February 10, 2026
pilot

Matric/Grade 12.Valid Airline Transport Pilots License (ATPL) with IF Rating.Multi-crew operations qualification.Valid Radio Telephone License and LPR4 or higher.A minimum…

View Job

Johannesburg: ORT: First Officer (Co-Pilot) ERJ 135/145 posted by Bubesi Solutions

Jobs in Johannesburg February 10, 2026
pilot

Matric/Grade 12.Valid Commercial Pilots License with IF Rating.Multi-crew operations qualification.Valid Radio Telephony License and LPR4 or higher.A minimum of 1000…

View Job

Kempton Park: Fitter & Turner posted by Wipcorp Project Management

Jobs in South Africa February 10, 2026
Gauteng Jobs in South Africa Kempton Park Wipcorp Project Management

Qualified Fitter & Turner. Knowledge of Pneumatics, Electrical & Mechanics essential. Able to work under pressure & within a team.…

View Job

Eastern Cape: Tax Administrator posted by Moore Jeffreys Bay

Jobs in Eastern Cape February 9, 2026
Accounting Finance Moore Jeffreys Bay

Are you ready to embark on a rewarding and challenging career? Are you eager to work on clients in a…

View Job

Gauteng: Senior Account (Fully Remote)

Jobs in Gauteng Remote February 9, 2026
Accounting Finance

Role Overview We are seeking an experienced Senior Accountant to join our clients remote finance team, supporting a portfolio of…

View Job

Johannesburg: Senior Accountant posted by MSP Staffing LTD

Jobs in Central Johannesburg February 9, 2026
Accounting Finance MSP Staffing LTD

Are you a registered Professional Accountant who thrives in practice? Our client with a small-mid size firm is looking for…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area