Job Description
About the Role
Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns, supporting teams with coaching, guidance, and mentorship to meet campaign expectations. You will use excellent interpersonal and communication skills to build and manage client relationships, managing client expectations and deliverables through consistent engagements.
Key Responsibilities
- Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns.
- Support the teams with coaching, guidance, and mentorship to meet campaign expectations.
- Use excellent interpersonal and communication skills to build and manage client relationships.
- Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance.
- Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.
- Initiate employee incentives to drive performance on the floor.
- Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
- Oversee quality control and other compliance applicable to the client and local legislation.
- Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.
- Ensure agent KPI’s are completed, and the relevant interventions are taken to address nonperformance.
Requirements
- 3+ years of experience in sales management or a related field.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field is an advantage.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Professions Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.
Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.
Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.
The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.
Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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