Claims Administrator (Tsrf)
Posted on 2025-02-26
Employer | Salt Employee Benefits |
---|---|
Salary | 0 |
Category | Administration Pa Secretary |
Location | Gauteng / Johannesburg |
Job Summary
The Claims Administrator is responsible for the accurate processing of the deaths and disabilities claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquiries.
Areas of Responsibility
- Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.
- Ensure completion of the quality assurance process as set in the Quality assurance checklist
- Contact member for outstanding requirements and update notes on the system
- Calculate the benefit
- Apply for a tax directive
- Prepare the payment requisition
- Ensure the bank details have been accurately captured onto the members record and verified by the bank
- Ensure all relevant documentation are saved onto members record.
- Ensure all relevant checks are done on the system before processing a claim
- Meet production standards in terms of quantity (35 assessments and processing of claims daily)
- Should a query raise at any point, complete the investigation and delegate to responsible party to resolve
- Ensure compliance to all control in the teams (switches, merges etc)
- Devote your whole time and attention and abilities during working hours to the discharge of your duties with strict accuracy
- Ensure all email communication, whether internal or external are dealt with professionally within service level agreement
- Process payments of death claims once approved by Trustees within the latest agreed service levels
RECORD KEEPING AND FILING
- Ensure all documentation relating to a claim are saved in the member profile on the system
- Ensure appropriate notes are recorded in the member profile on the system
REPORTING
- Prepare, analyse and present ad hoc reports as and when requested
QUERY RESOLUTION
- Attend to queries or inquiries by members, employers and beneficiaries within the required timelines 48 hours
RELATIONSHIP MANAGEMENT
- Build and maintain positive relationships with all clients and service providers
- Build and maintain supportive relationships with teams internally
- Ensure that all communication sent internally and externally is dealt with professionally
TIME MANAGEMENT
- Meet production standards in terms of quantity and quality assessments, and payments daily.
- Manage work inflow timeously
EDUCATION, LANGUAGE AND QUALIFICATIONS
- Matric with Mathematics/Accounting
- Excellent command of English
- One vernacular language will be advantageous
- RE1 FAIS will be advantageous
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE
- At least 2 years experience in similar position
- Employee Benefits/Retirement Fund industry experience is essential
- Everest experience will be advantageous
- Intermediate MS Excel skills
- Problem solving skills
- Attention to detail
- Good communication skills (written and verbal)
Claims Administrator (Tsrf) position available in Gauteng, Johannesburg. This job position was posted by Salt Employee Benefits. The job has been posted as a char8000 ad on 2025-02-26 at 13:35:34 in the Administration Pa Secretary category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria North: Claims Administrator posted by Ebnet
CLAIMS ADMINISTRATOR BASED IN MONTANA PRETORIAMinimum Qualification: Completed Matric or National Senior CertificateFAIS credits/Full Insurance Qualifications or studying towards full qualificationRE5Experience:Minimum 3 years Insurance related experienc
View Job
Claims Administrator
Centurion: Personal Line Claims Administrator posted by PRR Recruitment Services
Personal Lines Claims AdministratorSeeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential.Responsibilities:? Process and administer personal l
View Job
Personal Line Claims Administrator
Johannesburg: Claims Approvals Administrator posted by Salt Employee Benefits
Purpose of role:The ability to check and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This co
View Job
Claims Approvals Administrator
Johannesburg: Administrator: Death Claims posted by Salt Employee Benefits
ROLEThe Claims Administrator is responsible for the accurate and timeous processing of death claims within the agreed service level between SALT EB and the Fund and meeting production standards.The duties include processing claim payments, requesting infor
View Job
Administrator
Johannesburg: Claims Administrator (Tsrf) posted by Salt Employee Benefits
The Claims Administrator is responsible for the accurate processing of the deaths and disabilities claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information an
View Job
Claims Administrator (Tsrf)
Johannesburg: Claims Administrator Psspf Exits posted by Salt Employee Benefits
The Claims Administrator is responsible for the accurate processing of the claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquirie
View Job
Claims Administrator Psspf Exits
Johannesburg: Claims Operations Administrator posted by Goldman Tech
Job Description:• A professional with 1-3 years of experience within client services (preferably in asset management) / fund administration business / operations• Degree educated with a history of outstanding academic achievement• Self-start
View Job
Claims Operations Administrator
South Africa: Administrator: Il Claims Assessment (Insurance) posted by AtripleA recruitment & temps
Administrator: IL Claims AssessmentLocation: Pretoria, South AfricaSalary: R19 800 - R22 000Our client in the Insurance industry is looking for an Administrator: IL Claims Assessment.Key responsibilitiesAssessing and processing of life and funeral claimsPr
View Job
Administrator
Benoni: Invoicing & Claims Administrator posted by Pro-Match Recruitment
.A well-established manufacturing company in the East-rand is looking for a debtors invoicing clerk to join their finance team. RESPONSIBILITIESCredit ControlTax invoicesCreating invoicing reconsOpen COD accountsResolving invoicing queriesPreparing monthly
View Job
Invoicing & Claims Administrator
South Africa: Claims Negotiator / Administrator – Short Term Insurance posted by Fouche & Co Recruitment
As a Claims Negotiator, you will play a critical role in managing and negotiating complex insurance claims. Your expertise in the Short Term Insurance sector will be essential in achieving fair and efficient settlements while maintaining strong client rela
View Job
Claims Negotiator / Administrator – Short Term Insurance
Gauteng: Death Claims Administrator posted by Fouche & Co Recruitment
Key ResponsibilitiesManage death claim notificationsLiaise with employers on death claim documentation and related mattersLiaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queriesConduct a section 37
View Job
Death Claims Administrator
Gauteng: Claims Administrator posted by Rad Resources
Claims Administration (motor and non-motor) of the allocated portfolio.Motor claims General Administrative TasksTake all the relevant details when the client phones Check premium payment and cover immediately. If premium not paid or there is no
View Job
Claims Administrator
South Africa: Domestic / Commercial Claims Administrator posted by Greys Recruitment
Minimum Requirements:Minimum Grade 12, and RE5, or a NQF4 qualification related field is typically required.Experience: A minimum of 3-5 years of experience in claims administration, with a focus on both domestic and commercial lines, is preferred.Experien
View Job
Domestic / Commercial Claims Administrator
Kloof: Claims Administrator posted by Hire Resolve
Hire Resolve is seeking a skilled and detail-oriented Claims Administrator for our esteemed client, a well-established insurance brokerage based in Kloof, KwaZulu-Natal. Our client, a Lloyds of London-approved Open Market Correspondent, specializes in prov
View Job
Claims Administrator
South Africa: Domestic / Commercial Claims Administrator
Minimum Requirements : Minimum Grade 12, and RE5, or a NQF4 qualification related field is typically required. Experience: A minimum of 3-5 years of experience in claims administration, with a focus on both domestic and commercial lines, is preferred. Expe
View Job
Domestic / Commercial Claims Administrator
South Africa: Claims Negotiator / Administrator – Short Term Insurance
As a Claims Negotiator, you will play a critical role in managing and negotiating complex insurance claims. Your expertise in the Short Term Insurance sector will be essential in achieving fair and efficient settlements while maintaining strong client rela
View Job
Claims Negotiator / Administrator – Short Term Insurance
Johannesburg: Death Claims Administrator
Key Responsibilities Manage death claim notifications Liaise with employers on death claim documentation and related matters Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries Conduct a sectio
View Job
Death Claims Administrator
Centurion: Personal Line Claims Administrator
Personal Lines Claims Administrator Seeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential. Responsibilities: ? Process and administer persona
View Job
Personal Line Claims Administrator
Centurion: Personal Line Claims Administrator posted by PRR Recruitment Services
Personal Lines Claims AdministratorSeeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential.Responsibilities:Process and administer personal lin
View Job
Personal Line Claims Administrator
Durban: Claims Administrator (Remote Working)
Key Responsibilities: Process and manage claims across various insurance product lines, ensuring accuracy and efficiency. Liaise with clients, hospitals, doctors, insurers and third parties to facilitate seamless claims handling. Ensure compliance with ins
View Job
Claims Administrator (Remote Working)