Johannesburg: Client Relationship Specialist | Johannesburg

MINIMUM QUALIFICATIONS 1. Recognised FSCA tertiary qualification. If the Employee has not been on an FSP license prior to their appointment with the Employer, then they will have 6 years from Date of First Appointment (DOFA) to successfully complete a recognised qualification. 2. A completed Postgraduate Diploma in Financial Planning (PGDFP) would be advantageous. An in-progress completion of the above will also be considered advantageous. 3. Written and passed the Representative (RE5) Exam and is currently on an FSP’s license as a Representative giving advice and providing an intermediary service. If the Employee has not been on an FSP license prior to their appointment with the Employer, then they will have 2 years from Date of First Appointment (DOFA) to successfully complete the abovementioned Exam. 4. Has been licensed for the following subcategories on a Category 1 FSP license 5. Class of Business training completed as per Company and FSCA requirements. 6. 2-5 years experience as a Private Client Wealth/Relationship Manager, with experience in high and ultra-high net wealth investment advisory and planning, financial planning and estates planning. 7. Valid drivers license. Key areas of responsibility will include but not be limited to: 1. Attending to all existing client queries and request timeously and professionally thereby offering the highest levels of service. 2. Handling, maintenance and tracking of all leads received by the Wealth Specialist team such that these leads are contacted and followed up within the Companys set timelines. 3. Maintenance, reconciliation and submission of the Wealth Specialist teams daily recon template and daily figures. 4. Liaison with all clients allocated to the Wealth Specialist team as per the Companys set guidelines. 5. Full and proper use of the Companys CRM package XPlan. 6. Making and confirming of appointments for the Wealth Specialist as well as ensuring they have the correct paperwork for all set appointments and all reviews. 7. Checking of all deal packs and will applications to ensure that they are completed correctly and in full then submitted to the Regional Administration Manager for final checking. 8. Assistance in attending to any outstanding requirements to complete any deal. 9. Understanding all Warwicks product offerings. 10. Ensure that the Company is always compliant with regards to the regulations of the FSCA and the FAIS Act; thereby ensuring all new business administration is completely compliant as per the Companys and the FSCAs guidelines as well as handling termination and complaints in a compliant manner while always striving to treat the client fairly. 11. Conducting client reviews in a FAIS compliant manner; conducting a full review taking into account a full needs analysis and any changes in the client circumstances. 12. Achievement of targets as set by the Company and its targets and deliverables.