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Johannesburg: CRM & Marketing Specialist posted by Telebest

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Job Description

About the Role

As a CRM & Marketing Specialist at Telebest, you will be responsible for designing, executing, and monitoring direct marketing promotions, campaigns, and interventions. You will also maintain the Loyalty Club by acquiring new members, remarketing to existing ones, and implementing an Always On maintenance strategy. This role requires excellent communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

  • Design, execute, and monitor direct marketing promotions, campaigns, and interventions
  • Monitor data quality, segmenting, marketing activities, and assessment
  • Communicate with corporate CRM regarding activities, planning, updating, and coordinating
  • Maintain Loyalty Club by executing acquisition strategies, remarketing strategies, and implementing an Always On maintenance strategy
  • Attend to club requests, complaints, and queries and monitor resolution within agreed timelines
  • Plan and implement CRM campaigns and communication initiatives
  • Track performance of CRM campaigns and draw up performance reports
  • Draft all relevant corporate and guest communication
  • Implement communications process to keep track of all communication

Requirements

  • Sound knowledge of Loyalty Programmes
  • Principles of Direct Marketing
  • Database management and mining skills

Qualifications

  • Marketing Diploma (if applicable)
  • 8 years plus Marketing experience in CRM (as a specialisation) (if applicable)

Salary & Benefits

Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Gauteng

In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.

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Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.

The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.

Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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