Job Description
Job Description
Building and managing a pipeline of qualified leads within the existing customer base
Maintaining accurate records of interactions, outcomes, and opportunities in CRM
Analyzing merchant behaviour, product usage, and segment data to identify upgrade and add-on opportunities
Tracking lead status, campaign participation, and follow-up plans
Educating merchants on the value of additional products (e.g., adding online payments, funding, or value-added tools)
Working closely with Retention and Account Managers to ensure cohesive merchant experience
Run telephonic and multi-channel campaigns targeting specific merchant segments or product offers
Providing feedback on campaign performance, objections, and product gaps
Qualification & Skills
3 – 5 Years experience
Must come from financial services or banking background
Diploma / Degree qualification
Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.
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