Johannesburg: Italian Speaking Customer Sales And Service Rep (Remote)

Date	2024-09-16
Job Title	Italian Speaking Customer Sales And Service Rep (Remote)
Employer	More Information
Salary	Monthly
Category	Customer Service Support
Location	Gauteng / Johannesburg

Job Summary

The Role : Italian speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements. Knowledge, Skills and Experience Required Native/ Advanced level Italian & English Language Skills Excellent Italian Written Skills (skills will be assessed) Matric (Grade 12 or Equivalent qualification) Computer literacy at intermediate level No criminal record Experience in Customer Services / Call Centre / travel and tourism sector advantageous Demonstrated ability to resolve customer complaints and offer alternative solutions Work Hours 8.5 9 hour shifts per day on rotation Shifts to be rostered from Mondays to Sundays including local and market public holidays Operational hours: Rotational within a 24/7 Rotational shift basis Work from home (Anywhere within South Africa) or work at office (located in V&A Waterfront, Cape Town) Work from home requires own Fibre fixed line internet connection & UPS solution at own cost Training: 4 7 weeks Probation period: 4 months Salary and Benefits Permanent, Full-time employment Market- related salary Work from home (Anywhere within South Africa) or at office (V&A Waterfront, Cape Town) Paid Training Benefits: (Employee Assistance Programme; Health Insurance; Provident Fund) All equipment is provided

Italian Speaking Customer Sales And Service Rep (Remote) position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-09-16 in the Customer Service Support category

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