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Johannesburg: E-COMMERCE MANAGER

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Job Description

About the Role

Van Schaik Bookstore, South Africa’s leading academic bookstore, is seeking a commercially astute and strategically driven E-Commerce Manager to lead and grow our online retail channels. This senior leadership role will drive online revenue growth, optimise our e-commerce platform, assist with digital marketing performance, and deliver an exceptional customer experience to students, universities, colleges, and educational institutions across South Africa.

Key Responsibilities

  • Provide strategic leadership and full ownership of the company’s e-commerce platform and online sales performance.
  • Drive revenue growth, profitability, and market share in the online academic retail space.
  • Oversee day-to-day website management including functionality, uptime, security, and user experience optimisation.
  • Manage and approve new product listings (academic textbooks, prescribed books, stationery, general merchandise digital products), ensuring pricing and stock accuracy.
  • Assisting with the development and executing digital marketing strategies across Google, Facebook, Instagram, LinkedIn, and emerging platforms.
  • Plan and implement campaigns aligned to academic calendars, peak registration periods, and promotional cycles.
  • Monitor and optimise SEO, paid media, email marketing, and social performance.
  • Analyse website traffic, conversion rates, AOV, and customer acquisition metrics to drive continuous improvement.
  • Ensure compliance with South African e-commerce legislation.
  • Prepare monthly and quarterly performance reports and strategic recommendations for the Managing Director.
  • Manage digital agencies, platform providers, and technology partners.

Requirements

Relevant tertiary qualification in E-Commerce, Digital Marketing, Marketing, Business, or related field.

7–10 years’ experience in e-commerce or digital retail with senior-level accountability.

Proven track record of growing online revenue in a retail environment.

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Strong understanding of digital marketing performance optimisation and analytics.

Experience managing high-volume online retail platforms.

Knowledge of the South African retail and regulatory environment.

Experience in academic, publishing, or educational retail will be advantageous.

Qualifications

No specific qualifications mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Marketing / advertising / PR Jobs in Gauteng

In Gauteng, the marketing, advertising, and public relations (PR) landscape is constantly evolving, with a strong emphasis on digital media and innovative storytelling. Typically, job seekers in this field can expect to find opportunities across various industries, including technology, financial services, manufacturing, and retail. Generally speaking, these roles offer a dynamic work environment that combines creativity, strategic thinking, and analytical skills.

When it comes to compensation, salaries for marketing, advertising, and PR professionals in Gauteng are generally within the R500 000 – R1 million per annum range, although this can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, senior roles or those in larger companies tend to command higher salaries. However, it’s essential to note that these figures are only a rough guide, and actual salaries may differ based on individual circumstances.

Common skills required for marketing, advertising, and PR professionals include proficiency in digital marketing tools such as Google Analytics and Adobe Creative Suite; excellent writing, communication, and presentation skills; the ability to develop and implement effective campaigns across multiple channels; strategic thinking and problem-solving skills; and a strong understanding of market trends and consumer behavior. Other essential skills often include project management, budgeting, and team leadership capabilities.

Industry sectors that commonly employ marketing, advertising, and PR professionals include technology, financial services, manufacturing, retail, and tourism. These roles can also be found in non-profit organisations and government entities. Typically, companies in these industries require professionals who can develop and execute marketing strategies, create engaging brand experiences, and manage public relations initiatives.

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Career development opportunities for marketing, advertising, and PR professionals are numerous. Often, entry-level positions serve as a launching pad for more senior roles, such as account manager or creative director. Senior professionals may pursue leadership positions, start their own agencies, or transition into related fields like business development or sales.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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