Purpose of the role: Provide effective human resources support to people management practices, processes and systems. To add value through the continuous improvement of our people management practices, systems and policies. Recruitment Responsible for co-ordinating the recruitment process in line with the company’s resourcing requirements. Also developing interview guides, conducting interviews and arranging assessments. Provide best practice input on staffing requirements. Update role profiles in collaboration with the Managers as required. Review candidates against role profile, shortlist accordingly and provide suitable recommendations. Partner with recruitment agencies for external resourcing requirements. Utilise in-house recruitment alternatives to recruitment agencies e.g. Pnet, LinkedIn and internal referrals. Complete screening and panel interviews and arrange for assessments as required. Perform the relevant checks on potential candidates. Provide appropriate feedback to all stakeholders including candidates. Process the offer of employment. Adequately discuss contracts and letters of appointment with new employees to ensure understanding. Facilitating the onboarding of new employees. Employee Relations Facilitate disciplinary and/or work performance sessions. Review the matter and consult appropriately to recommend a suitable way forward. Prepare necessary documentation and liaise with the relevant stakeholders to proceed with the matter (internal and/or external). Ensure all matters are finalised, closed and feedback provided. Ensure that HR representation on all IR matters are aligned with the disciplinary code, providing objective guidance and support to all stakeholders. Provide assistance and representation at the CCMA when required Performance Management Manage the performance management process ensuring performance plans are completed, check-in sessions are held, and evaluations are completed and timelines managed. Provide guidance to the team on performance related matters. Organisational Design Provide input to the job evaluation process. Ensure that the organisational design is kept relevant by updating grading, role profiles and the organogram. Operations Provide specialist knowledge to employees relating to Employee Benefits. Ensure all employee queries are resolved effectively. Escalate queries to the relevant HR team member when required, and ensure effective communication through the process. Provide value adding advice/input to all employees on matters which impact the workplace. Oversee the fair and consistent implementation of HR Policies & Procedures. Responsible for the continuous enhancement and co-ordination of the on-boarding process. Co-ordinate activities relating to Health and Safety legislative requirements. Training and Development Identify training and development needs and trends. Responsible for pro-actively identifying appropriate training solutions. Co-ordinate and review the effectiveness of internal and external training interventions. Assist with developing training material and facilitating training where required. Provide input into the Induction process. Manage the study initiatives accordingly. Assist with career development and talent management. Attend to training queries with all stakeholders. Ensure registers, evaluation forms and feedback received are documented. Administration Assist with drafting relevant communications. Ensure accurate records and documentation are maintained at all times. Conduct exit interviews and provide feedback to Managers. Renew service provider contracts as required. Effectively manage recruitment agency contracts, ensuring that fees are consistent and agreed upon. Ensure contracts are renewed/terminated prior to expiry date, providing adequate notice. Provide assistance with audits. General Provide support and assistance with the implementation of HR initiatives and projects. Responsible for ensuring effective change management initiatives are implemented. Assist with resolving staff queries timeously and empathetically in line with the company’s values and policies. Provide advice/input/feedback and ensure that all matters are dealt with professionally, timeously and confidentially. Provide input to staff events and staff involvement, to enhance teamwork and engagement. Pro-actively review processes with the intention of improving and innovating and take accountability for making required improvements. Provide support and assistance to the HR Team when required. Education / Experience Matric. National diploma in HR, or significant progress studying towards a recognised Human Resources qualification is a requirement. At least 4-5 years relevant working experience as an HR Generalist in a related business is required. BCEA, LRA, OHS and related labour legislation knowledge and application are required. Must be proficient with MS Office, Excel, Word and PowerPoint. Knowledge of payroll related financial concepts is an advantage. Proven track record of good work performance is required.

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