Hiring: Institutional Support
Location: Rosebank, Johannesburg
Sector: Financial services

Job Summary:
We are looking for a Graduate with a BCom degree (Finance, Economics, Econometrics or Investment management) to join our client as an Institutional Support. You will assist institutional clients, ensuring their needs are met and provide general support to the team.

Key

Responsibilities:

Assist institutional clients with their inquiries and issues.
Help onboard new clients and ensure they have the support they need.
Work with internal teams to deliver services to clients.
Monitor client accounts and ensure compliance.
Prepare reports and help with data analysis.

Requirements:

BCom degree (or equivalent)

Please send your CV to Curiska
Instititutional Support (Bcom Graduates – Economics, Finance, Investment) position available in Gauteng, Johannesburg. This job position was posted by Curiska. The job has been posted as a premium ad on 2025-01-31 at 13:06:00 in the Insurance And Investments category

Hiring: Client/Institutional support (Bcom graduates) in Rosebank

Role Overview:

As an Institutional Support, you will be responsible for providing high-quality support to institutional clients. Your primary focus will be managing client inquiries, resolving technical issues, assisting with onboarding, and ensuring clients have a seamless experience using the company`s platform. This role is crucial in maintaining strong client relationships and delivering top-notch service.

Key

Responsibilities:

Client Support: Serve as the first point of contact for institutional clients, managing inquiries and providing timely solutions.

Technical Troubleshooting: Assist clients with technical issues related to the platform, ensuring smooth functionality and integration.

Onboarding & Training: Help onboard new clients, guiding them through setup and providing training to ensure they maximize platform usage.

Issue Resolution: Escalate unresolved issues to internal teams, following up to ensure prompt resolution.

Client Monitoring: Proactively monitor client accounts and identify potential issues to address before they become problems.

Collaboration: Work closely with internal teams, including product, engineering, and sales, to ensure client needs are met.

Compliance Support: Provide clients with guidance on compliance and regulatory requirements related to the platform.

Key

Requirements:

Education: A BCom degree or equivalent is required.

Skills:

Strong technical troubleshooting abilities.

Excellent communication skills, both written and verbal.

Attention to detail

Please send your CV to Curiska
Instititutional Support (Bcom Graduates – Economics, Finance, Investment) position available in Gauteng, Johannesburg. This job position was posted by Curiska. The job has been posted as a premium ad on 2025-01-31 at 13:05:44 in the Finance Accounting category