Job Description
Johannesburg – Gauteng – South Africa
- Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and Telecommunications systems.
- Ensure the security, reliability, and scalability of IT infrastructure to support business operations and compliance requirements.
- Manage relationships with third-party vendors and service providers to ensure the effective delivery of IT services and support and end users support.
- Manage team/vendor to manage end users.
- Manage and administer enterprise systems, including ERP, WMS, CRM, and trading platforms, to optimize performance and functionality.
- Implement best practices for system monitoring, maintenance, and troubleshooting to minimize downtime and enhance user experience.
- Develop and maintain Disaster Recovery and Business Continuity Plans to mitigate risks and ensure operational resilience.
- Develop and enforce IT security policies, procedures, and controls to protect sensitive data and mitigate Cybersecurity risks.
- Adopt IT security controls mandated by the Divisional office within agreed timeframes.
- Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with regulatory requirements and industry standards.
- Timeously remediate findings from internal and external IT audits.
- Ensure that adequate documentation is maintained for relevant processes and for any changes to these processes.
- Provide training and awareness programs to educate employees on Cybersecurity best practices and ensure a culture of security awareness.
- Collaborate with senior management to develop IT strategies and roadmaps aligned with business objectives and growth plans.
- Identify opportunities to leverage technology for competitive advantage, innovation, and operational efficiency.
- Lead and mentor a team of IT professionals, providing guidance, coaching, and professional development opportunities to support their growth and performance.
- Lead IT projects from initiation to completion, including requirements gathering, planning, execution, and post-implementation review.
- Manage project budgets, timelines, and resources effectively to deliver projects on schedule and within budget.
- Communicate project status, risks, and issues to stakeholders and escalate as needed to ensure project success.
- Manage vendors to ensure optimal return on investment with efficient and cost-effective service delivery.
- Monitor vendor pricing to ensure in line with or below market prices.
- Ensure that vendors comply with contractual obligations and address instances of non-compliance without delay.
- Continuously assess risks to the IT environment and implement remediation activities without delay to mitigate such risks.
- Keep management informed of risks and the implementation of related remediation activities.
- Assign tasks, set priorities and oversee daily activities of staff.
- Ensure that staff have the necessary tools and resources to perform their tasks effectively.
- Invest in the professional development of staff.
- Matric / Grade 12.
- Bachelors Degree/Diploma in Computer Science, Information Technology, or related field; Degree preferred.
- 5+ Years of experience in IT Management roles, preferably in the Trading or Financial Services industry.
- Strong technical expertise in IT Infrastructure, Systems Administration, and Cybersecurity.
- Experience managing enterprise systems such as ERP, WMS, CRM, and trading platforms.
- Proven track record of leading IT projects and delivering results on time and within budget.
- Relevant Certifications (e.g., CISSP, PMP, ITIL) are a plus.
- Driven, motivated and hands-on approach.
- Diligent, efficient and focussed on accountability.
- Proactive on tasks and prospective issues.
- Good communication skills.
- Works well under pressure.
- Attention to detail.
- Excellent management, communication and interpersonal skills.
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