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Johannesburg: IT Support Intern

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Job Description

About the role We are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the maintenance, support, and day-to-day administration of our Learning Management System. Responsibilities Assist in maintaining and updating the Learning Management System. Support user account management for learners, tutors, and administrators. Assist with uploading, organising, and managing learning content on the LMS. Provide first-line technical support to learners and tutors experiencing system or access issues. Monitor system performance and report technical issues or bugs to the IT Lead. Assist with basic troubleshooting of login, access, and functionality challenges. Support data management in line with organisational and data protection policies. Assist with generating basic system reports (usage, participation, engagement). Contribute to documenting system processes, user guides, and support materials. Support general IT-related administrative tasks as required. Minimum Requirements South African Unemployed youth between the ages of 18 and 34. Must not have participated on the YES programme before. Matric. completed a qualification in Information Technology, Computer Science, Information Systems, or a related field. Technical Skills: Basic understanding of web-based systems and digital platforms. Familiarity with Learning Management Systems or online platforms will be an advantage. Communication Skills: Good written and verbal communication skills to support users and document processes. Time Management Skills: Ability to manage tasks efficiently and meet deadlines in a structured environment. Problem-Solving Skills: Ability to identify technical issues and apply logical troubleshooting steps. Professional Conduct: Ability to handle user data and system information with confidentiality and accountability. Willingness to Learn: Strong interest in learning and applying IT skills in a real-world educational context. Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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