Johannesburg: IT Support – Temp Assignment

Duties and Responsibilities Provide first- and second-line IT support to internal users Troubleshoot hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, and peripherals. Support Windows operating systems and Microsoft 365 applications. Assist with user account management, access rights, and password resets. Monitor IT systems to ensure optimal performance and uptime. Maintain accurate records of IT incidents, resolutions, and assets. Escalate complex technical issues where required Assist with IT-related onboarding and offboarding of employees. Ensure compliance with IT policies, procedures, and security standards. Job Requirements Matric (essential) Relevant IT qualification (essential) Completed IT courses and certifications (essential) 35 years IT Support / Helpdesk experience (non-negotiable) Solid working knowledge of: Windows environments Microsoft 365 (Outlook, Teams, OneDrive) Basic networking principles Strong troubleshooting and problem-solving skills Good communication and customer service abilities Ability to work independently and manage time effectively