Italian Speaking Customer Service Consultants (Airline)

Posted on 2025-03-20

Salary	Market related
Category	Customer Service Support
Location	Gauteng / Johannesburg

Job Summary

REMOTE WORK- Italian Speaking Customer Service Consultants (Airline) – South Africa – Must be fluent in Italian. Start 17 March 2025 Salary R15,800 per month. Plus R1000 per month for full attendance, Plus R1000 for high quality work, Plus Free Medical Insurance. Job Description This is a remote position. Work for a prestigious airline brands on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages Work on airline reservations systems & handle voice calls in English & Italian including written correspondence. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call centre environment Employment terms and conditions Remuneration: R190 000 CTC per annum, Plus R1000 per month for full attendance, Plus R1000 for high quality work, Plus Free Medical Insurance. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day Rotational shifts Mondays Fridays includes rotational Saturdays, Sundays & public holidays as operationally required. Working hours may be subject to change depending on client requirements. Training: 4- 6 weeks (Fully Paid). Probation period: 4 months Health insurance benefit (Paid for by the Company) Remote position Own home Fibre internet line & UPS solution required for work from home option Requirements Native level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered) Located in South Africa Permanent residence permit/ South African ID holders only Excellent Computer literacy & technical skills No criminal record. Flexibility to work shifts Previous customer service experience preferred.

Italian Speaking Customer Service Consultants (Airline) position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-20 in the Customer Service Support category

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