Johannesburg: Logistics Operations Leader

About the Role

The logistics operations leader is a key member of the Supply Chain Management Committee, responsible for designing, structuring, and supporting the implementation of logistics processes across stores and integrated platforms (including warehouse, distribution, and cross-docking flows). This role focuses on driving store performance by ensuring customer satisfaction through reliable product flows, high on-shelf availability, and efficient team management; enhancing profitability and productivity through the standardization and optimization of processes, spaces, and equipment while safeguarding people and goods; and contributing to business growth by aligning store logistics with the Business Units vision and transformation plans.

Key Responsibilities

• Ensure good performance and development of the team and encourage their motivation through constant monitoring.
• Contribute to the good management and retention of talent within the company.
• Anticipate and prepare future resources.
• Be a leader who develops and gives meaning to roles and responsibilities within LO.
• Develop strategic and tactical dimensions of store logistics.
• Participate in the definition of strategic and tactical objectives for the store’s logistics, planning and carrying out actions in a timely manner.
• Know the external market and competition, incorporating into the strategy the best practices and market innovations.
• Develop Logistic Models and Processes.
• Promote a culture of continuous improvement, instilling agile and lean practices and a precise understanding of the stores collective goals.
• Define the logistics operations management, the best processes and procedures to apply in the stores logistics, ensuring efficiency and effectiveness through KPIs.
• Support store leaders in decision-making about investments in logistics to enable adaptation to changing realities.
• Be the internal reference for documentation of projects, processes, and procedures for store logistics, working as a key element in continuous improvement, standardization, and process management, contributing to customer satisfaction and overall company goals.

Requirements

• 5 Years working experience in Supply Chain within a retail environment.
• NQF level 5 in Supply Chain management.
• Lean and or Agile experience advantageous.
• Knowledge and experience of Supply Chain systems Agility with digital tool.
• 3-5 years experience in leading teams.

Qualifications

No formal education/certifications mentioned.