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Johannesburg: Mid-Senior Desktop Support Engineer

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Job Description

About the Role

Join a long-standing Managed IT Solutions Provider in Rivonia, Sandton, as a Mid-Senior Desktop Support Engineer. You will support desktop and server environments for business clients, working with Microsoft and Dell environments daily, and gain exposure to real client infrastructure. If you’re looking for a stable company with clear growth paths, this is an excellent opportunity.

Key Responsibilities

  • Install, configure, and support Microsoft desktop and server operating systems
  • Resolve support calls on-site and remotely for multiple client environments
  • Install and troubleshoot desktop and server hardware (including fault finding)
  • Perform remote administration of client servers and workstations
  • Maintain accurate desktop and server configuration documentation

Requirements

  • Matric certificate
  • 3–5 years of concurrent IT work experience, including 2 years of server support and maintenance
  • CompTIA A / Network / Server certification
  • Strong Microsoft desktop OS and MS Office application support skills
  • Working knowledge of Active Directory (create users, reset passwords, basic admin)
  • Experience with Microsoft 365 / Office 365 configuration and administration

Qualifications

  • Matric certificate
  • 3–5 years of concurrent IT work experience, including 2 years of server support and maintenance
  • CompTIA A / Network / Server certification

Salary & Benefits

R18 000 – R28 000 per month plus medical aid, travel reimbursement, and commission for overtime work.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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