Job Description
About the Role
Diagnostic Radiological Services Inc. are seeking a Night Duty Administrator (Receptionist) to join our dynamic team in Johannesburg. As a key member of our front desk, you will be responsible for providing exceptional customer service to patients and colleagues alike. With night duty on a bi-weekly basis (every 2nd week), Monday Sunday from 18h00 – 06h00, we require someone who is reliable, efficient, and can work well in a fast-paced environment.
Key Responsibilities
- Acknowledge all patients with warmth and friendliness, showing empathy where needed
- Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
- Check medical aid benefits
- Do quotes for all exams and take co-payments/short payments by medical aids
- Ensure you understand and follow the protocol for emergency patients
- Ensure terms and conditions are signed for all patients
- Book patients for CT & MRI scans and provide prep info for CT & MRI exams
- Ensure blood tests are done for all CT contrast patients over the age of 50
- Obtain Authorization for all examinations. Specifically, via UMS & medical aid systems for all CT & MRI exams as well as ultrasound guidance examinations when needed
- Assist with the moving of patients and x-ray cassettes
- Process payments for all private patients, walk-in or in-hospital patients
- Allocate payments to the correct invoices
- Obtain and scan in all relevant WCA documents for workplace injuries/diseases
- Scan and attach all relevant documents to the correct patient profile
- Assist in resolving telephonic enquiries
- Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and effective workflow between all departments
- Ensure that your behaviour contributes to a friendly, harmonious, and professional culture in the department
- Maintain strict confidentiality at all times
- Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities
Requirements
- Grade 12
- Intermediate Skills on MS Office
- 2 – 3 years experience in a professional fast-paced environment and/or 1 – 2 years in a medical environment
- Previous experience in a Radiology environment is advantageous
- Attention to detail, high level of accuracy
- Sound knowledge of medical aid and PMB rules as well as POPI Act regulations for healthcare will be beneficial
- Ability to build and maintain good relations with colleagues and all stakeholders
Qualifications
- Grade 12 Intermediate Skills on MS Office
Salary & Benefits
A competitive salary package and benefits, including opportunity to increase earnings with overtime.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Healthcare / nursing Jobs in Gauteng
In Gauteng, the healthcare sector is a significant contributor to the local economy, employing thousands of professionals in various roles. The demand for skilled healthcare workers remains high due to an aging population and increasing healthcare needs. This has led to a growing number of job opportunities in this field.
Typically, salaries for nursing positions in Gauteng fall within broad ranges, with entry-level positions often ranging from R600 000 to R1 200 000 per annum, depending on the specific role and employer. More experienced professionals can expect higher salaries, up to R2 500 000 or more, but these figures may vary widely depending on factors such as experience, company size, and industry sector. For example, those working in high-demand areas like emergency care or critical care may earn higher salaries.
Common skills required for nursing positions in Gauteng include a strong foundation in life sciences, excellent communication and interpersonal skills, the ability to work well under pressure, and proficiency in medical software systems. Other essential skills often include critical thinking, problem-solving, and leadership abilities. While specific requirements may vary depending on the employer, these general skills provide a solid foundation for success in this field.
Many industries in Gauteng employ nursing professionals, including the healthcare sector itself, as well as various other sectors such as technology industry, manufacturing sector, and financial services sector. These roles often involve working in hospitals, clinics, or community health settings, but may also require working in non-traditional environments like corporate offices or research institutions.
For those considering a career in nursing, there are numerous opportunities for professional development and advancement. Typically, registered nurses can expect to progress into specialist positions, such as nurse practitioner or clinical nurse manager, within 5-10 years of experience. Additionally, many employers offer training programs and continuing education opportunities to help staff develop new skills and stay up-to-date with industry developments. With dedication and hard work, nursing professionals in Gauteng can enjoy a rewarding and challenging career in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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