| Date | 2024-10-15 |
|---|---|
| Job Title | Process Analyst |
| Employer | Network Contracting More Information |
| Salary | 0 |
| Category | Manufacturing |
| Location |
Gauteng / Johannesburg North |
Job Summary
12 Month contract k- Process Analyst – Leading bank requires the services of a Process Analyst to join the Process Engineering team to analyse and document business processes and ensure process adherence
Purpose:
To work closely with the Process Engineering team to analyse and document business processes.
Responsibilities:
- Build and maintain professional working relationships with all stakeholders displaying
- Excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
- Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
- Anticipates consequences and adapts problem solving based on continual feedback.
- Act speedily to resolve problems queries and complaints.
- Adapt communication styles to meet the needs of different audiences. Prepare and submit required reports within stipulated time-frames and provide feedback to management as required.
- Provide process updates as required by particular projects.
- Liaise with Legal Risk and Compliance teams to sign-off forms and documents.
- Ensure adherence to all relevant statutory requirements (e.g. Excon FAIS FICA etc).
- Adhere to company procedures and audit requirements.
- Document Risks and Controls in accordance with FirstRand Standards and Framework.
- Assess process adherence and enable business to function within and adherence level in conjunction with Risk Audit and business.
- Be able to demonstrate a thorough understanding of the business and its processes to proactively identify problems and solutions.
- Analyse and interpret business needs and requirements to be able to translate these into understandable and effective business process documents including process diagrams and task level activities within specified time-frames.
- Ensure all process reference material is properly developed and maintained (e.g. on the intranet).
- Understand all relevant forms and documents and make changes to ensure all versions are current and up-to-date and store in a single repository.
- Facilitate the prioritisation of process enhancements and developments.
- Facilitate sessions with customers to identify process improvements.
- Ensure process innovation is implemented from idea generation through to execution.
- Analyse processes and forms and document Level 4 and Task level to produce Standard Operating Procedures (SOP).
Qualifications and Experience:
- Minimum NQF 6; BCom Degree
- 2-3 years` business process management experience, with exposure to project management
Competencies:
- Analysis and Attention to Detail
- Problem Solving
- Verbal and Written Communication
- Organisational Awareness
- Programme and Project Management
- Building Strategic Relationships
- Teamwork
Process Analyst position available in Gauteng, Johannesburg North. This job position was posted by Network Contracting. The job has been posted as a char8000 ad on 2024-10-15 at 01:18:46 in the Manufacturing category
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