Johannesburg: Operations Manager – Contract Logistics (Johannesburg South)

A leading global logistics and supply chain solutions provider is seeking an experienced Operations Manager to lead and grow its Contract Logistics operations in South Africa. This role is ideal for a commercially strong logistics leader who thrives in operational excellence, team development, and business growth. Role Purpose You will be responsible for the full operational and financial performance of allocated logistics sites, including warehouse operations, administrative functions, systems, and customer service. The role also focuses on business development, strategic planning, and team leadership to drive long-term growth and service excellence. Key Responsibilities Operations & Performance Management Lead overall site performance across warehouse, office, and systems operations Plan, organise, and control daily warehouse and administrative activities Ensure achievement of targets related to cost, productivity, service, and profitability Oversee the implementation and optimisation of Warehouse Management Systems (WMS) Maintain compliance with operational procedures, safety, and regulatory standards Leadership & People Development Lead, mentor, and develop high-performing logistics teams Oversee recruitment, staffing levels, performance management, and employee engagement Drive a culture of accountability, continuous improvement, and operational excellence Business Growth & Strategy Develop and grow profitable contract logistics operations Support regional leadership with strategic planning and performance objectives Identify and develop new warehousing and distribution opportunities Build and maintain strong key customer relationships Contribute to and manage budgets, forecasts, and full P&L accountability Supply Chain & Cost Optimisation Develop supplier management strategies and negotiate favourable contracts Monitor supplier performance and ensure compliance Analyse operational and supplier costs to identify savings opportunities Approve and oversee procurement related to logistics operations Continuous Improvement & Quality Lead structured quality improvement initiatives Drive operational efficiency projects across facilities Establish systems to manage facilities, equipment, inventory, and people safely and profitably Minimum Requirements Bachelor’s Degree in Supply Chain, Logistics, or related field Minimum 5 years’ management experience in Contract Logistics Strong financial and commercial acumen at management level Proven experience managing logistics or warehousing projects Solid understanding of Warehouse Management Systems (WMS) Strong stakeholder engagement and customer relationship management skills Ability to influence, collaborate, and drive alignment across multiple teams Willingness to travel as required What We’re Looking For Strategic thinker with strong operational execution Commercially driven and results-oriented Confident leader who develops people and builds strong teams Strong communicator who can engage customers, suppliers, and internal stakeholders