Job Description
About the Role
Company specialises in the supply, installation, and maintenance of large-scale commercial heat pump systems. We are looking for a highly skilled Operations Coordinator to join our team, responsible for ensuring seamless day-to-day operations and delivering exceptional customer experiences.
Key Responsibilities
- Prepare and manage all documentation related to projects and services, including job cards, bills of lading, and safety files.
- Maintain accurate records of logistics activities, orders, suppliers, and customer interactions in a centralized system.
- Gather and update customer information in the system by the defined deadline.
- Request and receive purchase orders from clients, verify them against orders in the system, resolve any discrepancies, and process orders within the deadline.
- Receive, investigate, and resolve service and repair queries, providing feedback within the deadline.
- Collect and collate information for operational reports and performance metrics for management review, submitting them in the approved format daily or weekly or monthly.
Requirements
- Minimum 5 years relevant experience in administrative, logistics, operations support, or service coordination roles within technical or trade-related sectors.
- Ability to manage competing priorities across two divisions.
- Proficiency in Microsoft Office Suite (especially Excel) and experience with logistics software, CRM, or ERP systems.
Qualifications
- Matric NQF 5 qualification in Administration, Supply Chain Management or Logistics
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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