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Job Description
Working with colleagues and other departments to ensure a seamless service for customers Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts Providing estimates for servicing and repairs and setting timescales Accurately recording technician time and writing technical reports and recommendations. Assisting technicians with technical challenges to identify solutions Ordering correct parts for vehicles Ensuring warranty standards are adhered to Liaising with other departments with regards to parts and any other queries as the workshop representative Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
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