Job Description
Property Manager
Location: Sandton
Reports to: National Manager
Purpose of the Role
To assist with the running of a client property portfolio. This position entails being the face of the organization to clients, and managing this relationship is of paramount importance.
Key Responsibilities
- Email Management
- Review and assess incoming emails for requirements and issues.
- Attend to requests or assign to relevant staff.
- Monitor resolution and close matters at first level.
- Annual General Meetings (AGM)
- Ensure all requirements for a legally constituted meeting.
- Prepare and distribute notice packs.
- Attend AGMs and ensure accurate minutes or recordings.
- Insurance Management
- Liaise with brokers for annual policy renewals.
- Ensure annual fire equipment servicing and COC submission.
- Manage claims and dispatch service providers for repairs.
- Ensure building valuations every three years as per STMA.
- Financial Statements
- Provide auditors with necessary information via WeconnectU portal.
- Distribute drafts and final versions to trustees/directors.
- Rules and Compliance
- Update conduct and management rules with trustees/directors.
- Register rules with Ombudsman and consult lawyers if required.
- Office Administration
- Maintain filing systems and databases per statutory requirements.
- Keep client files updated.
Key Competencies
- Strong people and networking skills
- Innovative and critical thinking
- Time management and deadline-driven
- Professionalism and attention to detail
- Analytical mindset
Qualifications
- Required: Matric and Diploma in Property Management
- Ideal: Paddocks courses in body corporates and homeowners associations
- Legal knowledge of Sectional Title Management Act and governance documents
- Proficient in WeconnectU and Excel
Experience
- Minimum: 13 years in residential/estate management
- Ideal: 13 years property management experience at reputable companies
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