Requirements: A minimum of 5 years of hands-on experience with Sage 300 (Accpac) . Please note, experience with Sage 300 People does not apply to this role. Proven experience in providing support and performing upgrades for Sage 300. Demonstrated ability to work independently, manage your own workload, and investigate issues with minimal supervision. Strong analytical and problem-solving skills, with meticulous attention to detail. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Highly Preferred: Practical experience with integrated Sage CRM . Hands-on experience with Technisoft Service Manager (TSM). Experience with other common Sage 300C add-ons and third-party integrations. Key Responsibilities: As our Sage 300 Cloud Consultant, you will be responsible for: Providing advanced technical support and troubleshooting for Sage 300 Cloud (Accpac) systems, resolving client issues efficiently and effectively. Leading and executing Sage 300 version upgrade and data conversion projects from inception to completion. Independently investigating complex software issues, identifying root causes, and implementing sustainable solutions. Managing your own workload and priorities to meet project deadlines and client service level agreements (SLAs). Configuring and customizing Sage 300 modules to meet specific clients’ business needs. Providing guidance and best practices to clients on how to best utilize their Sage 300 system. Collaborating with the internal team to share knowledge and develop improved processes. Creating and maintaining detailed documentation for client systems and procedures.

Key Responsibilities: Provide expert support for Sage 300 (Accpac), ensuring seamless operation and user satisfaction. Perform system upgrades and enhancements in line with business requirements. Troubleshoot and investigate technical issues independently, ensuring timely resolution. Manage workload effectively, balancing multiple priorities and client requirements. Collaborate with internal teams and clients to deliver high-quality ERP support services. Requirements: Minimum of 5 years experience in Accpac / Sage 300 (excluding Sage 300 People). Preferred experience with Sage CRM and as a Technisoft Service Manager. Experience with additional Sage 300C add-ons will be highly beneficial. Strong problem-solving skills with the ability to work independently. Proven ability to manage workload effectively in a dynamic environment. Apply now!