Key Responsibilities: Scope definition and/or gap analysis for features as prioritized by the Blueprint Committee or the Change Prioritisation Committee Identification of key stakeholders who are required to ensure thorough and accurate analysis Facilitate requirements gathering workshops with stakeholders across the business to define detailed business requirements and business rules to distinguish user requests from true business needs Business process definition using BPMN to ensure that the Operations team is enabled to create the required Standard Operating Procedures Identification of risks and issues and raising these timeously with the Project Managers Collaborate with technical leads, Solution Architects, and subject matter experts to establish the technical solution and analyse trade-offs between usability and performance needs Systems analysis in collaboration with stakeholders and technical resources to document detailed functional requirements Brief business and functional requirements to the technical and development teams in preparation for development sprints Review and validation of the developed solution to ensure that it fulfills all the specified requirements Handovers to the test team for functional and user acceptance testing Review the test plan and test scripts to ensure quality and coverage of all requirements Supporting business transition and helping establish change through: Drafting solutions documentation and creating demo videos Conducting solution walkthroughs with business stakeholders as well as IT support Working closely with the Change Manager to develop a communication and information plan Adherence to the business analysis methodology and guidelines, i.e., application of toolkits, software, and agreed outputs Creating and maintaining a repository of reusable and repeatable content as part of analysis activities Assist in mentoring and training new team members in knowledge of products, processes, and systems Assist in production support to solve incidents or document change requests in conjunction with the IT and Business operational teams Work under general direction within a clearly defined accountability framework, i.e., the Group Investment Platformâs SDLC and project ways of working Ensure regular and consistent updates of artefacts on JIRA and Confluence Attendance of project standups and delivery meetings Work on multiple deliverables at any one time, each with its own delivery path and phase in the SDLC Work closely with the project manager to define timelines Monitor feature progress by tracking activity, removing blockers to delivery, and resolving defects Work closely with internal Group-wide teams and external teams, and vendors to deliver a successful outcome Experience: At least 8 yearsâ business analysis experience in the Financial Services Industry within a finance project environment Experience in Agile projects Business process definition experience, to ensure optimal business performance Operating Model analysis and design experience, e.g., using UML or BPM Experience in working with a third-party platform vendor Experience in solving complex problems for customers (internal or external) Experience in building successful relationships and working collaboratively across departmental teams Experience working in a fast-paced, proactive, and delivery-focused environment Experience in analyzing large data sets across different systems and identifying key attributes that can be used to derive logic from e.g., matching transactions Experience with financial business requirements, e.g., general ledger or payment systems, would be an advantage Experience in user experience or online webpage requirements would be an advantage Minimum Qualifications Required: Relevant Commerce degree in Finance, Economics, Statistics, Investment Management, or Business Management, or equivalent Business Analysis certification/qualification would receive preference Computer Literacy (MS Word, MS Excel, MS Outlook, MS Visio), with MS Excel at least at an intermediate level JIRA and Confluence experience would be advantageous
