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Johannesburg: Senior Operations Manager posted by Edgexec (Pty) Ltd

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Job Description

Senior Operations Manager

Location: Bryanston | Type: Permanent.

Be the engine behind exceptional service and sustainable growth.

Lead operations end-to-endwhere compliance, clients, and commercial outcomes meet.

About the Role

Reporting to the Managing Director, youll own day-to-day operations while translating strategy into execution. Youll optimise processes, lead multi-disciplinary teams, and uphold governance to deliver high performance, compliant service, and measurable business results.

This role covers revenue growth through client retention and service excellence, enterprise risk management, claims, premium collections, and people leadership. Expect meaningful impactand the accountability that comes with it.

Who the Client Is

A well-established financial services business with a strong client base and trusted insurer partnerships. The organisation operates to rigorous FSCA standards and values passion, integrity, care, growth, and diversitystriving for operational excellence and long-term relationships.

What Youll Do

  • Execute strategic initiatives that align with company objectives; embed enterprise-wide risk management.

  • Lead and develop a skilled, compliant HR function; set clear performance standards.

  • Oversee operations with strict adherence to governance, ethics, and regulatory compliance.

  • Strengthen partner, stakeholder, and insurer relationships; manage key partnerships.

  • Drive revenue via client retention and service excellence; build networks and nurture existing relationships.

  • Guide FAIS- and TCF-aligned insurance advice and processes.

  • Ensure regulatory compliance and advise on loss prevention and risk minimisation.

  • Champion world-class client service to FSCA standards; oversee policy admin and communications.

  • Manage premium collections and commission tracking; ensure disciplined credit control.

  • Oversee timely, client-centred claims handling and insurer engagement.

What You Bring

  • Matric and BCom in Business Management; MBA advantageous.

  • 710 years operations experience (min. 3 years in senior leadership) within financial services.

  • Proven people leadership in complex operational environments; strong process and metrics orientation.

  • Data-driven problem solving; can thrive in fluid, fast-paced settings with a customer-first mindset.

  • Clear communication and stakeholder engagement skills; uncompromising on compliance.

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What Success Looks Like

  • Strategic projects delivered on time with measurable service and financial uplifts.

  • Improved retention, on-target revenue growth, and stronger partner relationships.

  • FSCA/FAIS/TCF-aligned operations with clean audit findings and reduced risk incidents.

  • Faster, fair claims outcomes and disciplined collections performance.

  • Engaged, high-performing teams with clear accountability and values-led behaviour.

Rewards & Challenges
Youll shape a high-impact operation with broad scope and visibility. The role is hands-on and fast-paced, balancing growth, compliance, and client expectationsideal for a pragmatic builder who leads through clarity, empathy, and data.

#hiring #edge #kestria

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in Gauteng

The finance and accounting sector is a significant contributor to the economy of Gauteng, South Africa, providing numerous opportunities for professionals looking to advance their careers. With major financial institutions, banks, and multinational corporations based in the province, there is a high demand for skilled finance and accounting professionals.

Salary ranges in Gauteng are generally in line with national averages, but can vary depending on factors such as industry, company size, and level of experience. According to recent job postings, average salary ranges for finance and accounting positions in Gauteng include:

R250 000 – R350 000 per annum for junior finance professionals
R400 000 – R600 000 per annum for experienced accountants
R700 000 – R1 200 000 per annum for senior finance managers

Key skills required for success in the finance and accounting sector in Gauteng include:

Financial planning and analysis
Accounting standards and compliance (e.g. IFRS)
Data analytics and reporting
Communication and interpersonal skills
Budgeting and forecasting
Risk management
Business acumen and strategic thinking

Major employers in the finance and accounting sector in Gauteng include:

Standard Bank, one of South Africa’s largest banks, with its headquarters located in Sandton, Johannesburg.
Multinational corporations such as IBM, which has a significant presence in the province, and Unilever, a leading consumer goods company.
The Johannesburg Stock Exchange (JSE), which is also based in the province and provides opportunities for finance professionals to work in investment banking and stockbroking.

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Career growth opportunities are available in the finance and accounting sector in Gauteng, with many companies investing in training and development programs to support their employees’ career progression. Senior finance managers can move into executive roles, while experienced accountants can take on leadership positions or start their own businesses. Additionally, the JSE offers a range of training programs and certifications for finance professionals, such as the Certified Financial Analyst (CFA) program.

Overall, the finance and accounting sector in Gauteng presents numerous opportunities for career advancement and professional growth, with a high demand for skilled professionals and competitive salary ranges.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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