| Date | 2024-11-24 |
|---|---|
| Job Title | Senior Technical Consultant (Remote) |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Gauteng / Johannesburg |
Job Summary
Cape Town – Western Cape ~ Johannesburg – Gauteng ~ Durban – KwaZulu Natal ~ Remote
- Participate in requirement gathering phases to provide time estimation for users` needs.
- Analyze technical development requirements.
- Create and update existing solution and configuration documentation.
- Deploy solutions in a test environment and conduct the required testing before moving to production to ensure quality.
- Implement best practices in coding and design according to ServiceNow standards and community guidelines.
- Follow the ITIL process to develop solutions.
- Identify opportunities to automate and enhance the end-user experience.
- Script in various areas (Business Rules, Client Scripts, UI Actions, Access Control Lists, UI Policies, Portal Pages, UI Pages).
- Set up reporting and dashboards.
- Configure Flow Designer or workflows.
- Develop Service Catalog solutions.
- Write code using JavaScript, HTML, Angular, CSS, and AJAX.
- Develop integrations with third-party tools or ServiceNow to ServiceNow integration using Scripted and OOB REST API and SOAP web services.
- Validate technical solutions before deployment.
- Train and provide knowledge transfers to new team members.
- Support go-live and hyper care phases.
- Perform technical assessments of new plugin installations and configurations for business processes.
- Contribute to ServiceNow upgrades, patching, and release management cycles.
- Contribute to continuous improvement of processes, standards, agile methodologies, and tools while ensuring adherence to coding and quality standards.
- Collaborate with stakeholders and team members.
- Have a comprehensive understanding of the end-to-end ServiceNow ITSM solution.
- Guide junior team members when needed.
Senior Technical Consultant (Remote) position available in Gauteng, Johannesburg. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:05:56 in the It Computer category
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