Menu Close

Johannesburg: Customer Service Consultant posted by CallForce

Johannesburg: Customer Service Consultant posted by CallForce

Posted on 2025-08-24 00:00:00

Employer CallForce
Category Other IT/Computer
Location Gauteng  / Johannesburg

Job Summary

Role Purpose:

To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc) by facilitating query resolution, processing customer request and managing customers expectations.

Responsibilities:

  • Drive significant growth and profitability in the context of cost management.
  • Deliver exceptional service that exceeds customer and stakeholder expectations through proactive, innovative and appropriate solutions. Manage SLA’s with internal and external service providers.
  • Engage with the customers in a professional way as specified in the service standards. Ensure customers needs and expectations are understood. Process the customers’ requests in an efficient and effective way.
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Build and maintain relationships with internal and external parties to support the business strategy
  • Maintenance of expert knowledge on product including pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information and systems relevant to the customer query/request.
  • Comply with governance in terms of legislative and audit requirements
  • Track, control and influence business activities with the specific aim to increase sales and service efficiencies.
  • Manage own development to increase own competencies.
  • Qualifications and Experience
    Grade 12, Tertiary qualification, Banking qualification
  • Computer Literacy
  • 1 to 2 years in customer service

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
View Job  Cape Town: Inbound Debt Sales Consultant posted by CallForce
You'll receive alerts for new jobs in Johannesburg, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: Full Stack PHP Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Full Stack PHP Developer to work Remotely!We require a candidate withbull 3 year tertiary qualification...


View Job
Full Stack PHP Developer

Johannesburg: Copywriter posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Copywriter at a reputable Bank in Johannesburg! A successful candidate will have 5 years copywriting...


View Job
Copywriter

Johannesburg: Full Stack Developer posted by Goldman Tech

Job DescriptionWe have an amazing remote opportunity for a Full Stack Developer!We require a candidate withbull BSc. Computer Sciences or National Diploma...


View Job
Full Stack Developer

Johannesburg: Data Engineer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Data Engineer in JohannesburgWe require a candidate withbull 3 year IT related degreebull 5-10 years...


View Job
Data Engineer

Johannesburg: Senior Product & Pricing Specialist posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for an Insurance Company.We require a candidate withbull The following experience and qualification will be...


View Job
Senior Product & Pricing Specialist

Johannesburg: C# Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a C Developer in Johannesburg!We require a candidate withbull Highly proficient in understanding and...


View Job
C# Developer

Johannesburg: Native iOS Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Native iOS Developer to work remotely!We require a candidate withbull Experience building iOS apps using...

View Job  Cape Town: Healthcare Servicing Consultant posted by AtripleA recruitment & temps

View Job
Native iOS Developer

Johannesburg: Native Android Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Native Android Developer to work remotely!We require a candidate withbull Experience building Android...


View Job
Native Android Developer

Johannesburg: Senior IFRS Manager posted by Goldman Tech

Job DescriptionIf you have a keen interest for IFRS and are a qualified CASA with 5 years post article IFRS experience, then this the perfect opportunity...


View Job
Senior IFRS Manager

Johannesburg: Data Manager posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Data Manager in JohannesburgWe require a candidate withbull Experience as a Data Managerbull...


View Job
Data Manager

Johannesburg: Senior Front End Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for Senior Front End Developer in JohannesburgWe require a candidate withbull Bachelors Degreebull 7 Years...


View Job
Senior Front End Developer

Johannesburg: General Tertiary Management posted by Smartstuff Solutions

Nationwide call for Tertiary Manager to apply. Please keep an eye on our Edustaff Facebook or LinkedIn page for up-to-date job listings.RequirementsReliable...


View Job
General Tertiary Management

Johannesburg: General Lecturing/Facilitation posted by Smartstuff Solutions

Nationwide call for Lecturer or facilitators to apply. Please keep an eye on our Edustaff Facebook or LinkedIn page for up-to-date job...


View Job
General Lecturing/Facilitation

Johannesburg: C#/Fullstack Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a CFullstack Developer in Johannesburg!We require a candidate withbull BSc. Computer Sciences or National...


View Job
C#/Fullstack Developer

Johannesburg: Senior Front End Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Front End Developer in Johannesburg!We require a candidate withbull BSc. Computer Sciences or National...


View Job
Senior Front End Developer

Johannesburg: Full Stack Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Full Stack Developer!We require a candidate withbull BSc. Computer Sciences or National Diploma in...


View Job
Full Stack Developer

Johannesburg: Senior Java Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior Java developer in Johannesburg!We require a candidate withbull BSc. Computer Sciences or National...

View Job  Kempton Park: Debtors Clerk posted by Talent Link

View Job
Senior Java Developer

Johannesburg: Audit Senior posted by Goldman Tech

Job DescriptionRecently completed your articles and looking for a post article role? Stand-Out Staffing can help! One of our clients is looking for an...


View Job
Audit Senior

Johannesburg: Senior Data Analyst posted by Goldman Tech

Job DescriptionOne of our clients in Johannesburg is searching for an innovative senior data analyst to join their team. We require a candidate withbull...


View Job
Senior Data Analyst

Johannesburg: General Worker posted by Telebest

Our client has an exciting opportunity for a General Worker.RequirementsYou must reside close to or inGugulethtuPhilippiBelharElsies RiverBishop...


View Job
General Worker

Johannesburg: Data Analyst and Social Media Specialist posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Data Analyst and Social Media Specialist in JohannesburgWe require a candidate withbull Relevant...


View Job
Data Analyst and Social Media Specialist

Johannesburg: Senior Developer – .NET, JSON, MSSQL posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior Developer in JohannesburgWe require a candidate withbull Relevant IT qualificationbull 8 years...


View Job
Senior Developer – .NET, JSON, MSSQL

Johannesburg: React Native Developer posted by Goldman Tech

Job DescriptionWe have an amazing remote opportunity for a React Native Developer!We require a candidate withbull BSc Computer Sciences or National Diploma...


View Job
React Native Developer

Johannesburg: Senior DevOps engineer posted by Goldman Tech

Job DescriptionWe have an amazing remote opportunity for a Senior DevOps Engineer!We require a candidate withbull BSc Computer Sciences or National Diploma...


View Job
Senior DevOps engineer

Johannesburg: AVBOB Sales Team Leader posted by CallForce

Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader...


View Job
AVBOB Sales Team Leader

Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area