Menu Close

Cape Town: Healthcare Servicing Consultant posted by AtripleA recruitment & temps

Advertisement



Job Description

About the Role

The Service Consultant will serve as a point of contact for clients seeking assistance and support with their medical aid and health-related products. The team provides medical aid advise, support, and claim management services to ensure that clients get the most from their medical aid.

Key Responsibilities

  • Service delivery and liaison with clients (telephonically and via email)
  • Liaison with medical schemes to manage and resolve client’s queries
  • Ongoing support with the management of the client’s health portfolio (medical scheme, loyalty programmes, Gap product and other Health products)
  • Sales of ancillary products such as gap cover, dentistry, extended oncology.
  • Effective coordination to ensure the timeously processing of members service transactions (amendments, cancellations, general queries, option changes, dependent registration)
  • Retention activities
  • Optimisation of chronic cover (registration, formulary investigations, utilisation of benefits)
  • Processing and activation of new broker appointments
  • Updating existing client information
  • Follow-up client calls where necessary
  • Assistance with claims
  • Assistance with other functions within the Administration area if and when required

Requirements

Knowledge and experience of the above-mentioned functions

Experience in a call centre or client service environment

At least 2 years’ experience in medical scheme industry is essential

Qualifications

National Senior Certificate or equivalent

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

View Job  Cape Town Region: Handyman posted by Caxton & CTP Limited

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Pretoria: Recruitment consultants (R15 000 + commission) (Recruitment posted by AtripleA recruitment & temps

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Practice common interview questions with a friend or family member to build confidence.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Durban North: CA Trainee Program (SAICA) posted by Hire Resolve

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg: Branch Manager posted by Hire Resolve

Jobs in Central Johannesburg April 18, 2026
Hire Resolve Other Management

Hire Resolve is currently seeking a highly skilled and experienced Branch Manager to join their client's team in Gauteng. Our…

View Job

Cape Town: Buyer posted by Hire Resolve

Jobs in Cape Peninsula April 18, 2026
Hire Resolve Other Clearing and Forwarding

Hire Resolves' client is seeking a highly motivated and detail-oriented individual to join their team as a Buyer in Cape…

View Job

South Africa: Internal Sales

Jobs in South Africa April 18, 2026
Sales

Were growing! We need a technically minded sales pro who knows their way around an SLD and speaks the language…

View Job

Boksburg: External Sales Executive (Security Technology)

Jobs in Boksburg April 18, 2026
Sales

External Sales Executive (Security Technology) POS26186 Location: Edenvale Salary : R25 28 000.00 pm commission Our client is seeking a…

View Job

Cape Town City Centre: Qualified Plumber

Jobs in Cape Peninsula April 18, 2026
Construction trades

We are seeking a skilled and experienced Qualified Plumber to join our team. The successful candidate will be responsible for…

View Job

Johannesburg: Debtors Clerk – Industrial Sector (Kempton Park)

Jobs in Central Johannesburg April 18, 2026
Accounting Finance

Responsibilities: Maintain and update debtor accounts, ensuring accuracy and completeness Generate and distribute invoices and statements to customers...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area