Johannesburg South: Parts Manager – JHB South – Dealership exp. posted by Bonafide Human Capital

Our passenger dealer client based in JHB South is looking to employ an experienced Parts Manager.This position will be suited to an experienced person who will assist the companys customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventorySpecific Role Responsibilities:The responsibilities of a Parts Manager include the following tasks:Handling and managing customer complaints and issues in a timely manner.Ensuring the inventory levels are maintained accurately.Make a list of the parts that need to be purchased.Selling manufactured parts