Job Description
About the Role
The Technology Systems Administrator will be responsible for the support, maintenance, and administration of core business systems, including ERP, CRM, BI, and Workflow platforms. The role requires a proactive, systems-oriented professional with a strong grasp of enterprise software, user support, and digital workflow optimization.
Key Responsibilities
- Administer, configure, and maintain enterprise systems including CRM, ERP, BI, and workflow solutions (e.g., Laserfiche, Microsoft Dynamics).
- Serve as the primary support liaison for system superusers across departments and protected areas.
- Monitor system performance and troubleshoot software-related issues to ensure minimal downtime.
- Manage system upgrades, patches, integrations, and enhancements.
- Develop and maintain technical documentation, workflows, and user guides.
- Support system audits and ensure compliance with data security and usage policies.
- Collaborate with cross-functional teams on system-related projects and new rollouts.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or related field.
- 3+ years of experience in enterprise software/system administration.
- Experience with ERP (e.g., Sage 300, Microsoft Dynamics), CRM (e.g., Salesforce), or BI tools (e.g., Power BI).
- Working knowledge of digital workflow platforms (e.g., Laserfiche, SharePoint).
- Strong troubleshooting, documentation, and communication skills.
- Experience with user training, support, and cross-departmental collaboration.
- Ability to work independently in a geographically distributed team environment.
Qualifications
No specific qualifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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