Johannesburg: Talent Acquisition Manager posted by Flink Recruitment

Roles and Responsibilities
JOB DESCRIPTION – TALENT ACQUISITION MANAGER
Location: Johannesburg (Head Office)
Reports to: Human Resources Director
Industry: Retail (Multi-site / Expansion) Type: Permanent, Full-time

1. Role Purpose

We are looking for an experienced Talent Acquisition Manager to build and lead the recruitment function for a growing national retail business. This role combines strategic design with hands-on delivery and requires someone who can establish best-practice processes, manage high-volume frontline hiring, support new store openings, drive internal mobility, and develop long-term capability within the business.
The Talent Acquisition Manager will be responsible for creating a consistent, compliant, and efficient recruitment framework that supports the company’s growth plans and ensures a strong, positive candidate experience.

1. Key Responsibilities

Strategic Design & Framework Development

• Develop and implement a national recruitment strategy and operating model.
• Create standardised recruitment processes, toolkits, templates, scorecards, and governance.
• Establish recruitment policies aligned with South African labour legislation (LRA, BCEA, EEA, POPIA).
• Build a scalable recruitment model that supports future store expansion.

Recruitment Delivery & Execution

• Manage end-to-end recruitment for Head Office and Store roles (operational and specialist).
• Lead sourcing efforts, talent pipelines, community recruitment, and partnerships with institutions/colleges.
• Oversee advertising, screening, shortlisting, interviewing, assessments, and offer management.
• Improve turnaround times, quality of hire, and recruitment efficiency.

Workforce Planning & New Store Openings

• Partner with HR and Operations to forecast workforce needs.
• Lead recruitment planning and delivery for new store launches, including assessment days and volume hiring events.
• Build a recruitment calendar and long-term talent pipeline to support expansion.

Internal Mobility & Talent Pathways

• Promote internal-first recruitment and collaborate with HR on succession plans.
• Create structured pathways for internal candidates to access development and promotion opportunities.

Compliance, Governance & Reporting

• Ensure recruitment processes comply with labour, equity, and data protection laws.
• Train hiring managers on interviewing, STAR methodology, bias reduction, and hiring discipline.
• Track and report key recruitment metrics (time-to-fill, cost-to-hire, source effectiveness, etc.).
• Maintain recruitment documentation and audit readiness.

ATS & Technology Management

• Administer and optimise the Applicant Tracking System (ATS).
• Ensure data accuracy, clean workflows, dashboards, and consistent user adoption.
• Use analytics to monitor trends, bottlenecks, and operational risks.

Candidate Experience & Employer Branding

• Ensure a professional, timely, and transparent experience for all candidates.
• Support employer branding initiatives across digital platforms and community engagement.

Capability Building

• Build TA capability across HR teams and hiring managers.
• Lead training sessions on interviewing, recruitment processes, and compliance.

1. Essential Experience & Qualifications

Experience

• 5–8+ years in Talent Acquisition, including experience managing a recruitment function or team.
• Proven experience in retail, FMCG, or high-volume multi-site recruitment.
• Experience designing and implementing recruitment frameworks or new processes.
• Strong track record delivering both operational and specialist recruitment.
• Exposure to workforce planning and/or new store openings is an advantage.

Technical Skills

• Strong understanding of South African labour legislation (LRA, BCEA, EEA, POPIA).
• ATS experience required (Teamtailor advantageous).
• Ability to use data and analytics for decision-making and reporting.
• Competent in creating recruitment SOPs, guidelines, and tools.

Behavioural Competencies

• Strong stakeholder management and communication

Employment Details
Employment Type:
Permanent Employment
Industry:
Wholesale and Retail
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Johannesburg
Salary bracket:
R 0 – 0
Drivers License:
CODE B (Car)
Own car needed:
Yes