Job Description
Johannesburg – Gauteng – South Africa
- Serve as primary technical point of contact for pharmaceutical clients on all data management and analytics deliverables.
- Lead direct negotiations with customers on timelines, technical requirements, resources, and project scope.
- Provide strategic guidance to Sales teams, Market Access teams, and Marketing Departments on leveraging data assets.
- Lead ad-hoc business deep dive analysis and present findings to senior leadership.
- Collect, analyse, and share data to help make strategic product decisions.
- Manage service performance metrics and implement continuous process improvements.
- Serve as escalation point for complex technical and data-related issues.
- Specify, design, build, and support data warehousing and business intelligence solutions.
- Design and maintain data models used for reporting and analytics.
- Create dashboards and KPIs to show business performance to management.
- Build various data visualizations to tell the story of trends, patterns, and outliers.
- Monitor and tune BI tools to ensure optimum level of performance.
- Ensure data accuracy by validating data for new and existing tools.
- Support upgrades, configuration and troubleshooting for business intelligence tools.
- Modify existing reports, extracts, and dashboards as necessary.
- Design and implement end-to-end data solutions using Azure SQL, Azure Data Factory, and Databricks.
- Develop complex SQL queries, stored procedures, and data transformation logic for pharmaceutical datasets.
- Build ETL/ELT pipelines using SSIS and Azure Data Factory to integrate data from multiple pharmaceutical sources.
- Create analytical reports and dashboards using SSRS, Power BI, and other visualization tools.
- Develop Python and R-based data processing and analytics solutions.
- Design and implement cloud infrastructure solutions with focus on Azure networking and security.
- Optimize Databricks workflows for large-scale pharmaceutical data processing.
- Responsible for program design, coding, testing, debugging and documentation.
- Own the design and development of automated solutions for recurring reporting and in-depth analysis.
- Develop and execute ad hoc queries upon request for data.
- Help the broader team identify new features and business opportunities through your analysis.
- Identify development needs to improve and streamline operations.
- Conduct comprehensive Data Analysis to support strategic decision-making.
- Translate complex analytical findings into actionable business recommendations.
- Demonstrate deep understanding of pharmaceutical commercial operations and data workflows.
- Navigate complex pharmaceutical datasets including claims data, prescriptions, sales data, and market research.
- Understand regulatory requirements and compliance considerations in pharmaceutical data management.
- Support market access initiatives with data-driven insights and analytics.
- Enable sales force effectiveness through advanced analytics and reporting solutions.
- Provide technical mentorship and guidance to Data Engineering and BI team members.
- Collaborate with cross-functional teams including Data Scientists, Analysts, and business stakeholders.
- Create and maintain technical documentation, data management plans, and solution architectures.
- Conduct knowledge transfer sessions and training for both technical and business users.
- Lead decision-making processes and provide guidance to stakeholders.
- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field, or equivalent experience.
- 5-7 Years of experience in Data Engineering, Business Intelligence, Data Management, or Analytics roles.
- 5+ Years of experience
- Working in IT operations preferably within the Pharmaceutical industry.
- Working with pharmaceutical or life sciences data.
- 3+ Years of experience with Azure cloud platforms and services.
- Demonstrated experience supporting commercial Pharmaceutical teams (Sales, Marketing, Market Access).
- Strong experience with SQL Server BI stack (SSIS, SSRS).
- Expert-level proficiency in SQL, T-SQL, stored procedures, and database optimization.
- Strong experience with MS SQL Server and data warehousing concepts.
- Experience with Data Modelling, Dimensional Modelling, and Schema Design.
- Knowledge of databases and data storage systems.
- Advanced experience with SQL Server Integration Services (SSIS) for ETL package design and implementation.
- Strong experience with Azure Data Factory for cloud-based data orchestration.
- ETL best practices and data integration patterns.
- Proven ability to create complex analytical reports using SQL Server Reporting Services (SSRS).
- Strong experience with SQL Server Analysis Services (SSAS) for OLAP cubes and tabular models.
- Proficiency in Power BI for dashboard creation and data visualization.
- Advanced Microsoft Excel skills including Power Pivot add-in for Data Analysis.
- Proficiency in Python for data processing, analysis, and automation.
- Experience with R language for statistical analysis.
- Working knowledge of C# and Visual Basic for application development.
- Strong T-SQL scripting capabilities.
- Strong experience with Azure SQL and cloud-based data platforms.
- Experience with Databricks for large-scale data processing and analytics.
- Solid understanding of Azure networking, security, and infrastructure design.
- Knowledge of computer systems, security, network and systems administratin.
- Firm grasp on IT infrastructure and operations best practices.
- Bachelors Degree in related field.
- Azure Certifications (Azure Data Engineer Associate, Azure Solutions Architect).
- Microsoft Certifications in SQL Server, Power BI, or related technologies.
- Databricks Certification.
- Experience with IQVIA data sources or similar commercial pharmaceutical data platforms.
- Knowledge of Machine Learning and advanced analytics techniques.
- Deep experience working with pharmaceutical commercial data and supporting commercial operations teams.
- Exceptional communication and interpersonal skills with ability to translate technical concepts for business audiences.
- Excellent project management skills and strong ability to prioritize.
- Strong critical thinking and decision-making skills.
- Excellent problem-solving and analytical thinking abilities.
- Customer Service excellence with proven ability to build and maintain strong client relationships.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Leadership mindset with ability to mentor junior team members and make decisive decisions.
- Comfortable making decisions and leading technical initiatives.
- A problem solver and critical thinker who can navigate complex challenges.
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