Johannesburg: Technical Support Engineer posted by Hire Resolve
Posted on 2025-05-02 00:00:00
Employer | Hire Resolve |
---|---|
Category | Other Engineering |
Location | Gauteng / Johannesburg |
Job Summary
Location: Johannesburg
Job Summary:
The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in electric and electronic engineering and possess excellent problem-solving and have experience in a technical field.
Responsibilities:
- Provide technical support and assistance to customers via phone, email, and on-site visits.
- Troubleshoot and resolve complex hardware and software issues, ensuring customer satisfaction.
- Collaborate with internal teams to diagnose and resolve product or service-related problems.
- Conduct detailed analysis and root cause investigations to identify underlying technical issues.
- Provide timely updates and resolutions to customers and internal stakeholders.
- Develop and maintain technical documentation, including user guides, troubleshooting manuals, and technical bulletins tailored for BESS products
- Stay updated with industry trends and emerging technologies related to electrical and electronic systems.
- Conduct training and knowledge transfer sessions for customers or internal teams as required.
- Prepare accurate feedback reports to customers
- Maintain strong relationships with customers and resolve any escalations effectively.
Requirements:
- Bachelor’s degree in Electrical and/or Electronic Engineering (B Eng Electric and Electronic).
- Proven experience in technical support or related field.
- Strong knowledge of electrical and electronic systems and principles.
- 5 years working experience
- Proficient in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
- Strong analytical and problem-solving abilities.
- Hands on experience with Windows/ Linux/ Mac OS environments
- Willingness to travel occasionally for on-site support.
Contact Hire Resolve for you next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Alyssa Marson, Tameaka Futcher, Elma Pelser or Henker Harmse at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Johannesburg
More jobs in Gauteng
Browse Other Engineering Jobs
Browse Hire Resolve Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg North: Sectional Title Portfolio Manager – WITH PADDOCKS posted by Sheli Placements
Sectional Title Portfolio ManagerAre you a detail-oriented individual with a passion for property management? We are currently seeking a Sectional Title...
View Job
Sectional Title Portfolio Manager – WITH PADDOCKS
Johannesburg South: WEED CONTROL OFFICER – URGENTLY NEEDED posted by Holobye Trading
WEED CONTROL OFFICER X 4Holobye Trading 2 Pty Ltd is looking for a Weed Control Officer to start immediately. Interest candidate should have the following...
View Job
WEED CONTROL OFFICER – URGENTLY NEEDED
Johannesburg South: PEST CONTROL OFFICER X3 – URGENTLY NEEDED posted by Holobye Trading
PEST CONTROL OFFICER X 3Holobye Trading 2 Pty Ltd is looking for a Weed Control Officer to start immediately. Interest candidate should have the following...
View Job
PEST CONTROL OFFICER X3 – URGENTLY NEEDED
Johannesburg West: Millwright posted by Geo stott
Looking for a qualified millwright, trade tested. Must have good references min of 15 years on the job experience in the steel manufacturing industry. Not...
View Job
Millwright
Johannesburg: Service Advisor – Urgently needed posted by Corporate Dealership Placements – JHB
Service Advisor - Chery R15000 - R18000, Incentives Johannesburg NorthOur client is looking for an experienced Service Advisor with dealership experience...
View Job
Service Advisor – Urgently needed
Gauteng: SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING – PRETORIA & JOHANNESBURG posted by All Out Group PTY LTD
SKILLED TECHNICIAN HVAC AIR-CONDITIONING TECHNICIAN MUST HAVEMinimum 10-15 years experience. In the process to qualify or Qualified applicants with relevant...
View Job
SKILLED TECHNICIAN (HVAC) AIR-CONDITIONING – PRETORIA & JOHANNESBURG
Johannesburg South: PLUMBER – URGENTLY NEEDED posted by Holobye Trading
PLUMBER X 5Holobye Trading 2 Pty Ltd is looking to hire 5 X Plumbers on a permanent basis.REQUIREMENTSSuitable Candidate should be registered with Institute...
View Job
PLUMBER – URGENTLY NEEDED
Johannesburg South: ELECTRICIAN – URGENTLY NEEDED posted by Holobye Trading
ELECTRICIAN X 3Holobye Trading 2 Pty Ltd is looking to hire 3 X TECHNICIANS.REQUIREMENTSSuitable Candidates should be a Registered Electrician,Must have...
View Job
ELECTRICIAN – URGENTLY NEEDED
Johannesburg South: CNC Lathe Operator – Start Immediately posted by Novatek
CNC Lathe OperatorNovatek Drills Pty Ltd, a leading company in the manufacturing and sales of mining equipment situated in Robertsham, Johannesburg South,...
View Job
CNC Lathe Operator – Start Immediately
Johannesburg: Boilermaker – Urgent posted by Montana Recruitment
Boilermaker is Required by a Manufacturing Company in JohannesburgReading blueprintsOperating machinery and tools to cut and shape metal and steel...
View Job
Boilermaker – Urgent
Johannesburg: Project/Contracts Manager – To start ASAP. posted by Montana Recruitment
ProjectContracts Manager Must have experience in the Glass Aluminium Industry. Roodepoort. Salary negotiable. To start ASAP.Company provides Aluminium...
View Job
Project/Contracts Manager – To start ASAP.
Johannesburg: HR and Business Support Associate (JB5141) posted by Kontak Recruitment
HR and Business Support Associate JB5141 Melrose Arch, JohannesburgR15 000 - R18 500 CTC per monthPermanentAn established SaaS company seeks a highly...
View Job
HR and Business Support Associate (JB5141)
Johannesburg: Sage Consultant – Urgently needed posted by JobCrystal
A business offering bespoke system development, integration and customisation, expert training, and professional support is looking for a Sage Consultant in...
View Job
Sage Consultant – Urgently needed
Gauteng: Senior Contracts/Project Manager: – Johannesburg. Permanent position. posted by Montana Recruitment
Senior ContractsProject Manager Johannesburg. Permanent position.Oversee site management of installations of aluminium Windows Doors on residential ...
View Job
Senior Contracts/Project Manager
Johannesburg: Operations Manager – Retirement Centre (JB5157) posted by Kontak Recruitment
Operations Manager Retirement Centre JB5157 Florida , GautengR40 000 per month including benefitsDuration Permanent Our client, a well-established...
View Job
Operations Manager – Retirement Centre (JB5157)
Johannesburg: Operations Manager – Retirement Community (JB5156) posted by Kontak Recruitment
Operations Manager Retirement Community JB5156 Krugersdorp, GautengR65 000 per month including benefitsDuration Permanent Our client, a well-established...
View Job
Operations Manager – Retirement Community (JB5156)
Johannesburg North: Admin – debtors,creditors salaries etc posted by UNITIP
DEBTORS CREDITORS ClerkAssist with payroll safetyGeneral Admin and files etc.
View Job
Admin – debtors,creditors salaries etc
Johannesburg City: Facilities Officer posted by The Individual Touch CC
The purpose of a Facilities Officer is to ensure the safety and functionality of a building and its surroundings. They are responsible for meeting health...
View Job
Facilities Officer
Johannesburg: Sales – Financial advisor posted by MSECTO FINANCIAL SERVICES
Join Our Winning Team of Financial Advisors at Libertys Eastgate Franchise!Are you a results-driven financial advisor ready to elevate your career? Msecto,...
View Job
Sales – Financial advisor
Johannesburg South: Electrician – Urgently needed posted by Top Notch HR Solutions
Location Selby, JohannesburgStarting date ASAPJob SummaryInstall, maintain, and repair electrical systems, including wiring, circuits, and electrical...
View Job
Electrician – Urgently needed
Johannesburg South: Caster – Urgently needed posted by Top Notch HR Solutions
Job Title CasterLocation Selby JohannesburgJunior Caster R8000 R12000 per monthExperienced Caster 1-3 years R12000- R18000 per monthSenior Caster 3 years...
View Job
Caster – Urgently needed
Johannesburg South: Welder – Urgently needed posted by Top Notch HR Solutions
Job Title WelderLocation Selby, JohannesburgNB ONLY SOUTH AFRICAN NATIONALS NEED APPLY.Starting date ASAPJob SummaryJoin metal parts together using heat and...
View Job
Welder – Urgently needed
Johannesburg City: Lathe Turner – 2 – 4m lathe operator posted by Cemo Pumps
Lathe OperatorAdvantageous if able to use vertical or horizontal boring mill.Lathes vary from 1.5m to 4m.Sleeves and shafts in pump manufacturing.
View Job
Lathe Turner – 2 – 4m lathe operator