Job purpose: Optimise outsourced (EDC) 3rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all time. Key Accountable Responsibilities: Management of EDC/BPO Portfolio. Performing tasks using Excalibur system to support BPO/EDC as well as internal departments. Conducting bank recons to ensure external receipts balance to bank statements. Processing receipts on Excalibur system for EFT/DebiCheck payments. Checking BPO/EDC invoices using guidelines provided. Managing closed EDC books until accounts are settled or recalled. Providing quality service to both internally and external customers. Running/Uploading/Downloading reports from Excalibur to effectively manager Outsource Panel. Provide required reports and performance updates when requested. Conduct audits on BPO/EDC to ensure instructions are carried out correctly and in line with the NCA and Debt Collection Act. Daily receipting of payments (handover accounts) Grade 12 Certificate/Diploma in Credit management/Financial administration 2 years in Micro finance industry 5 years in Computer literacy Advanced Excel 5 years Debt collecting and finance experience Experience with Excalibur Management of EDC/BPO Portfolio Performing tasks using Excalibur system to support BPO/EDC Advanced Computer Literacy Analytical thinking and skills

The following vacancy is available at the Head Office A Third-Party Supervisor is needed for the Collections Department Job purpose: Optimise outsourced (EDC) 3 rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all times. Key Accountable Responsibilities: Management of EDC/BPO Portfolio. Performing tasks using Excalibur system to support BPO/EDC as well as internal departments. Conducting bank recons to ensure external receipts balance to bank statements. Processing receipts on Excalibur system for EFT/DebiCheck payments. Checking BPO/EDC invoices using guidelines provided. Managing closed EDC books until accounts are settled or recalled. Providing quality service to both internally and external customers. Competency and qualification requirements: Grade 12 Certificate/Diploma in Credit management/Financial administration 2 years in Micro finance industry 5 years in Computer literacy Advanced Excel 5 years Debt collecting and finance experience