Johannesburg: Training Executive

August 2, 2025 Jobs in Central Johannesburg

Johannesburg: Training Executive

Posted on 2025-08-02 00:00:00

Employer	Unspecified
Category	Retail / wholesale
Location	Gauteng / Johannesburg

Job Summary

Key Responsibilities Training Program Development & Delivery Design, develop, and refine structured training programs for new franchisees and their teams. Roll out ongoing development and retraining programs for existing franchisees. Develop corporate store training programs to upskill internal staff and leaders. Standardize training material across the business for brand-wide consistency. Introduce and manage digital learning platforms for blended training delivery. Operational Excellence & Brand Standards Ensure SOPs are effectively trained, understood, and implemented across all stores. Collaborate with Operations and Quality Control to maintain product and service consistency. Use mystery shopper tools and performance tracking to measure training impact. Product Knowledge & Rollouts Develop and facilitate training on new product launches and promotions. Ensure store-level execution is aligned with marketing and product innovation. Work closely with the Product Development team to align training with updated menus. Franchisee Onboarding & Support Create and manage a comprehensive onboarding training program for new franchisees. Provide hands-on store support during new franchise rollouts. Conduct post-launch coaching and performance check-ins. Candidate Requirements Must-Haves: Proven experience in training and development, ideally in QSR, food service, or retail. Familiarity with franchise operations and QSR service standards. Strong understanding of adult learning principles and training methodologies. Experience in creating SOPs, training content, and e-learning modules. Excellent communication, presentation, and facilitation skills. Experience in performance evaluation and using training KPIs. SETA experience or involvement in WSP/ATR submissions. Exposure to digital learning platforms (e.g., LMS systems). Strong ability to coach, mentor, and inspire diverse teams.

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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Johannesburg: Training Executive

August 1, 2025 Jobs in Central Johannesburg

Johannesburg: Training Executive

Posted on 2025-08-01 00:00:00

Employer	Unspecified
Category	Education / teaching
Location	Gauteng / Johannesburg

Job Summary

Key Responsibilities 1. Training Program Development & Delivery Design and implement structured onboarding programs for new franchisees and staff. Facilitate upskilling initiatives for current franchisees and corporate teams. Standardize training materials to ensure brand consistency across all stores. Introduce and manage digital/blended learning platforms. 2. Operational Excellence & Brand Standards Ensure SOPs are consistently trained and executed. Collaborate with Operations and Quality Control to uphold product and service quality. Use performance tracking tools and mystery shopper insights to gauge training effectiveness. 3. Product Knowledge & Rollouts Drive training for new menu items, promotions, and marketing campaigns. Align product training with the Product Development and Marketing teams. 4. Franchisee Onboarding & Support Develop robust onboarding programs for new franchisees. Offer hands-on store training and coaching during franchise launches. Conduct follow-up visits and performance check-ins post-launch. 5. Training Evaluation & Continuous Improvement Monitor training effectiveness using assessments and feedback. Continuously enhance training content and delivery methods. Stay current with industry trends and best practices. 6. Team Development & Leadership Coaching Upskill corporate store managers to become internal trainers. Collaborate with HR to address skills gaps and design targeted development plans. Candidate Profile What Were Looking For Must-Haves: Proven experience in training within the QSR, retail, or food service industry. Strong grasp of franchise operations and service standards. Deep understanding of adult learning principles and instructional design. Proficiency in developing SOPs, training manuals, and e-learning content. Experience using LMS platforms for digital training delivery. Excellent communication, facilitation, and presentation skills. Skilled in tracking training KPIs and implementing performance improvements. SETA knowledge, including WSP/ATR submission experience. Bonus Points For: Coaching and mentoring experience. A passion for operational excellence and people development. Working Conditions Location: Centurion, Pretoria (Head Office-based) Type: Full-Time, Permanent Travel: Required for franchise and store-based training activities Start Date: Immediate / As soon as possible If you’re passionate about empowering people, enhancing operations, and making a lasting impact in a growing QSR brand, wed love to hear from you! Recruitment Notes for Agency Candidates must have training experience in a retail, QSR, or franchising environment. A blend of strategic thinking and hands-on delivery is essential this is not a desk-only role. Candidates must be comfortable working in-store when needed and interacting with teams at all levels. Experience with training metrics, evaluation methods, and practical coaching is critical. Exposure to digital learning platforms is a must have. Submission Requirements When submitting CVs please send the following: Updated CV Summary of relevant training experience Examples of training materials or programs developed (optional but preferred) Current notice period and salary expectations

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

Tagged Education, teaching

Johannesburg: Training Executive

Johannesburg: Training Executive

Job Summary

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Johannesburg: Training Executive

Johannesburg: Training Executive

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