Job Description
– Matric certificate
– Fluent in English and Afrikaans
– Sales and/or leadership experience
– Strong written and verbal communication skills
– Registered Debt Counsellor or proven experience in Debt Counselling
Key Responsibilities
– Oversee the accuracy and quality of budgets prepared by Sales Consultants before submission to clients.
– Prepare and update the Production Board on a daily basis.
– Distribute the confirmed Production Board to Team Leaders and Managers once approved by Quality Control (QC).
– Track and calculate consultant conversion rates.
– Provide feedback to the Marketing department regarding lead quality when concerns are raised by consultants.
– Ensure consultants complete all required steps before leads are progressed to the client phase.
– Monitor that lead statuses are accurately maintained on the IFE system.
– Communicate QC feedback and errors to consultants for correction.
– Offer day-to-day support and guidance to team members when needed.
– Manage the opening and closing of IFE queues depending on consultant availability.
– Assist the support team by initiating required steps on IFE where necessary.
– Authorise second Debt Review applications where applicable.
– Escalate urgent matters to relevant departmental team leaders.
– Amend any discrepancies on the Production Board after submission to QC if required.
– Address staff concerns promptly and implement effective solutions.
– Maintain team morale and encourage consistent performance to drive quality deals and business growth
Prepare monthly weekend work schedules when consultants are rostered to work.
– Investigate and resolve duplicate lead issues.
– Conduct regular one-on-one performance discussions with team members.
– Propose improvements to existing processes where applicable.
– Perform quality assurance checks on telephonic and WhatsApp communications.
– Compile and provide reports on lead quality and performance trends
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Sales Jobs in Gauteng
In Gauteng, the IT sales industry is typically one of the fastest-growing sectors, driven by the increasing demand for technology solutions across various industries. This growth has led to a surge in job opportunities for skilled sales professionals who can effectively promote and sell complex IT products. As a result, IT sales roles have become increasingly in-demand, making it an attractive career choice for those with the right skills and experience.
Typically, salaries for IT sales professionals in Gauteng vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start at around R30 000 to R50 000 per annum, while senior roles can command salary ranges of R150 000 to R250 000 or more, depending on individual performance and the size of the organisation. However, these are broad estimates and actual salaries can vary significantly based on specific circumstances.
Common skills required for IT sales professionals in Gauteng include technical knowledge of computer hardware and software, excellent communication and interpersonal skills, a strong understanding of industry trends and technologies, and the ability to build rapport with customers and colleagues alike. Other essential skills often include negotiation and closing techniques, project management experience, and a proven track record of meeting or exceeding sales targets.
Many IT sales roles are employed in various industry sectors, including financial services sector, technology industry, manufacturing sector, and government departments. In these environments, IT sales professionals must be able to understand the specific needs and challenges of each organisation, develop tailored solutions, and effectively communicate the benefits of their products or services. The ability to navigate complex technical information and build trust with customers is also highly valued in this field.
Career progression for IT sales professionals in Gauteng often involves moving into senior roles such as account management, team leadership, or product specialist. With experience and a strong track record of success, it is common for IT sales professionals to transition into roles that require more strategic thinking and planning, such as business development or operations management. Ultimately, the goal is to develop a deep understanding of the industry and technology trends, and to leverage this knowledge to drive business growth and success.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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