Kuruman: Camp Manager posted by Craven Cottage CC

About the Role

Join us as a Camp Manager at Craven Cottage CC in Kuruman, where you will lead our team in delivering exceptional guest experiences while promoting conservation initiatives and responsible tourism practices. As a key member of our operations team, you will oversee daily camp activities, manage staff, and ensure compliance with health, safety, and security standards.

Key Responsibilities

• Ensure a consistently high standard of guest service and hospitality
• Act as the main point of contact for guests during their stay
• Handle guest feedback, special requests, and complaints professionally
• Oversee guest activities in coordination with guiding and conservation teams
• Manage daily camp operations including accommodation, food & beverage, housekeeping, maintenance, and logistics
• Ensure facilities are well maintained, safe, and presented to reserve standards
• Monitor stock control, ordering, and supplier relationships
• Recruit, train, schedule, and manage camp staff
• Foster a positive team culture aligned with service excellence and conservation values
• Conduct performance reviews and manage disciplinary procedures where required
• Manage camp budgets, cost control, and monthly reporting
• Approve invoices, manage petty cash, and track expenses

Requirements

• Minimum 3–5 years’ experience in camp, or hospitality management
• Relevant qualification in hospitality, tourism, or business management
• Experience working in remote locations and on game reserves preferred
• Computer literacy (reservations systems, MS Office)
• Valid driver’s license (essential)
• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• High attention to detail and problem-solving skills
• Financial acumen and operational planning ability
• Ability to remain calm and decisive in remote or high-pressure environments
• Passion for wildlife, conservation, and eco-tourism

Qualifications

No specific qualifications mentioned.

Salary & Benefits

R25K (Neg) DOE