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Kwazulu-Natal: Service Advisor – Urgent posted by Bonafide Human Capital

Date 2024-10-31
Job Title Service Advisor – Urgent
Employer Bonafide Human Capital
More Information
Salary 0
Category Automotive
Location Kwazulu Natal
/ Kwazulu Natal

Job Summary

Our well known automotive vehicle dealer client based in Pinetown is looking to employ an experienced customer service driven Service Advisor.The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.Qualifications and Experience:MatricValid, unendorsed drivers license and the ability to competently and legitimately drive.Computer literateKnowledge of dealership policies and procedures is essential.Knowledge of competitive motor industry.Basic mathematical ability (numeracy)Knowledge of relevant operating systems would be an advantage.Multilingual with languages generally spoken across the area and customer base is necessary.Skills and Personal Attributes:Highly self-motivated, energetic and able to maintain a positive outlook.EthicalNeed to acquire thorough knowledge of the vehicles they are handling not just technical specs; but also, information about the manufacturers warranty, dealership services, OEM updates, etc.
Service Advisor – Urgent position available in Kwazulu-Natal, Kwazulu-Natal. This job position was posted by Bonafide Human Capital. The job has been posted as a free ad on 2024-10-31 at 08:32:41 in the Automotive category

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