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Ladysmith: Lodge Manager posted by Bushwise

Ladysmith: Lodge Manager posted by Bushwise

Company
Bushwise

Location
Kwazulu-Natal

Job Type
Other IT/Computer

Job Description

Overview:

A luxury game lodge is seeking a highly experienced Senior Lodge Manager to oversee all aspects of lodge operations. This role requires a strong leader with a background in both five-star lodges and five-star hotels, bringing together exceptional hospitality standards, operational expertise, and a passion for delivering world-class guest experiences.

Key Responsibilities:

  • Oversee the day-to-day management of the lodge, ensuring smooth and efficient operations across all departments.
  • Lead and inspire staff, fostering a culture of excellence, professionalism, and teamwork.
  • Maintain the highest standards of guest service, ensuring personalized, five-star experiences.
  • Manage budgets, financial reporting, and cost control measures effectively.
  • Oversee food & beverage service, housekeeping, front-of-house, and guest relations.
  • Drive staff training, development, and performance management.
  • Implement and uphold health, safety, and compliance standards across the lodge.
  • Work closely with ownership and senior management to achieve long-term strategic goals.


Requirements

Requirements:

  • Minimum of 57 years senior management experience within luxury hospitality.
  • Proven track record in both five-star lodges and five-star hotels.
  • Strong financial acumen with experience in budgeting, reporting, and cost control.
  • Excellent leadership and interpersonal skills with the ability to manage and motivate a diverse team.
  • Exceptional guest service orientation with a strong eye for detail.
  • Well-versed in luxury hospitality trends, standards, and best practices.
  • Ability to thrive in a remote environment, demonstrating flexibility and resilience.
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