Job Description
Guest Check Ins and Check Outs
Guest Orientation
Room Checks
Assisting in the Curio shop
Hosting
Performing reception and administrative duties
Daily and month end finance related duties
Assisting with deliveries, invoicing and stocktaking
Ad hoc duties as required
Providing timeous support and communicating with other departments
Upholding the brand and overall operational standards
Requirements:
Minimum 3 – 5 years’ experience in a Front of House position
Must have experience working in a high-end luxury safari environment
Proven track record of delivering services to high-end hospitality guests
Relevant hospitality related qualification
Position Details
Excellent communication
Strong problem-solving skills
Time management
Guest-centric
Decisive
Meticulous
Leadership
Team player
Technical Skills
Excellent command of the English language
Computer literate
Basic accounting and/or bookkeeping skills
Finance systems experience
Reservation systems experience (eRes is preferable)
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