Lotus Gardens: Night Auditor – Luxury Boutique Hotel, Gardens

Night Auditor Boutique Hotel | City Bowl, Cape Town Are you a detail-oriented hospitality professional with a passion for accuracy and guest service? A luxury boutique hotel in the heart of Cape Towns City Bowl is seeking a reliable and service-driven Night Auditor to join our team. Key Responsibilities: Oversee the front desk during overnight shifts, ensuring smooth and secure hotel operations. Perform nightly audits of guest accounts and prepare accurate financial reports. Handle late check-ins and early check-outs, maintaining a warm and professional welcome at all hours. Respond to guest queries and assist with any urgent requests during the night. Monitor hotel security and ensure guest safety protocols are followed. Prepare for the following days operations, including coordinating with housekeeping and breakfast service teams. Requirements: Previous night auditor or hotel front office experience in a 5-star environment, this is essential. Strong numerical and administrative skills with a keen eye for detail. Familiarity with property management systems and night audit procedures. Ability to work independently, stay calm under pressure, and maintain excellent guest service. Professional, well-groomed, and discreet with excellent communication skills. What We Offer: Competitive salary (negotiable) based on experience. The opportunity to work in a prestigious and secure boutique hotel environment. A supportive and professional team that values precision and hospitality.