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Lydenburg: LYDENBURG – PARTS SALES EXECUTIVE posted by Morgan Group

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Job Description

Morgan Group Lydenburg is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

  • Ensure Parts Sales Target are met.
  • Assist customers find the spare parts they are looking for.
  • Parts invoicing
  • Read catalogues to determine new parts on market.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions.
  • Locate other vendors who have the part if it isn’t carried in the dealership.
  • Take payment for purchase and dispense change.
  • Take inventory of stock and replenish when needed.
  • Take orders over the phone.
  • Mark and store parts in stockroom according to prearranged system.
  • Answer the customers’ questions or problems.
  • Receive and deliver parts to customers.
  • Follow up with the customer to ensure satisfaction on purchase.
  • Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.



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