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Midrand: Area Manager (Gauteng and Surrounds) posted by Express Employment Professionals Midrand

Midrand: Area Manager (Gauteng and Surrounds) posted by Express Employment Professionals Midrand

Posted on 2025-07-14 00:00:00

Job Summary

Duties and Responsibilities
Leadership & Team Management

  • Lead, coach, and develop Store Managers to deliver consistent brand and service standards.
  • Build a culture of accountability, motivation, and performance excellence.
  • Support recruitment, training, and succession planning across the region.

 
Operational Oversight

  • Ensure all stores comply with company policies, visual merchandising standards, and operational procedures.
  • Conduct regular store visits to assess performance, deliver feedback, and provide on-site support.

 
Sales & Financial Performance

  • Monitor and analyze KPIs (sales, conversion rates, UPT, ATV, etc.) to identify opportunities for growth.
  • Develop and implement regional sales strategies to meet and exceed revenue goals.
  • Optimize inventory levels, minimize shrinkage, and manage markdowns.

 
Customer Experience

  • Promote the customer-centric culture by setting high customer service standards.
  • Address escalated customer issues and ensure timely resolution.
  • Ensure stores reflect the brand image and deliver a seamless shopping experience.

 
Strategic Planning & Reporting

  • Contribute to long-term strategic planning, budgeting, and forecasting.
  • Provide regular reports on regional performance, trends, and recommendations to senior leadership.
  • Collaborate with marketing, merchandising, and HR teams to support regional initiatives.

Experience and Qualifications

  • Bachelor’s degree in Business, Retail Management, or related field (or equivalent experience).
  • Minimum 5 years of multi-store retail management experience, preferably in the clothing or fashion industry.
  • Proven track record of achieving sales targets and operational goals.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical thinker with strong business acumen.
  • Proficient in Microsoft Office and retail management systems.
  • Willingness to travel frequently within the assigned region.

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