Midrand: Internal Sales Coordinator (Networking and CCTV Products) posted by Express Employment Professionals Midrand

• Accurately receive, confirm, and process customer orders in accordance with internal procedures and timelines. 
• Coordinate with internal departments (e.g. logistics, finance, product teams) to ensure seamless order fulfillment.
• Monitor and follow up on order status to ensure timely delivery and customer satisfaction.

Rebate Calculation

• Calculate and verify customer rebates in accordance with the company’s commercial agreements and rebate structures.
• Maintain accurate records and documentation of all rebate transactions.
• Liaise with finance and commercial teams to ensure timely and correct rebate payments or credits.

Reporting and Sales Analysis

• Accurate creation of daily and weekly stock, sluggish, marketing, sales and back- order reports for company use.
• Generate customer sales reports and salesman growth reports as required, ensuring accuracy and clarity of information.

Internal Model Name List Management

• Maintain and update the internal model name list, ensuring accurate translation between distributor model names and internal naming conventions.
• Coordinate with product and sales teams to ensure the model list remains up- to-date and reflective of current offerings.

Customer Classification Management

• Maintain the customer classification list, translating distributor customer names into internal naming conventions.
• Classify customers by type and allocate each to the appropriate internal salesperson.
• Ensure consistency and accuracy in customer classification across all internal systems and reports.

System and Data Integrity

• Ensure the accuracy and integrity of all maintained data across platforms, documents, and reports.

Sample Processing, Tracking and Reporting

• Accurately receive, confirm and process sample requests from internal departments such as sales and technical.
• Tracking and reporting of samples sent to customers, keeping track of the responsible salesperson for timely receipt of sample returns from customers.
• Notification of overdue sample returns and following up with the responsible salesperson to have samples returned.

Logistics Support (Ad-Hoc)

• Supporting the warehouse team with communication with logistics partners/forwarders as and when necessary for shipment processing and receipt scheduling.
• Communication with warehouse team regarding storage capacity and shipment receipt scheduling.

Stakeholder Collaboration

• Serve as a liaison between sales, finance, logistics, and product departments to ensure efficient workflow and information sharing.