Job Description
- NQF4 Real Estate qualification. (essential)
- 5+ years’ proven experience in Residential Property Management.
- Experience managing a large team and overseeing a large portfolio (5,000+ units).
- Strong operations management and team leadership skills.
- Solid knowledge of residential property rentals and related compliance.
- Proficiency in financial oversight and maintenance coordination.
- Excellent communication, reporting, and problem-solving abilities.
- WeConnectU system experience.
- Hands-on maintenance management experience.
- Knowledge of sectional title schemes.
- Strong background in marketing and new development launches.
Duties and responsibilities include, but not limited to:
- Onboarding/training of new starters.
- Reviews with new starters during the probation period along with Team Leader.
- Attend strategist review meetings where complaints have been received.
- Monthly agent KPI’s.
- Attend all new development launches and meetings.
- Ensure agents send weekly investor feedback on all developments with vacant units.
- Attend all morning agent meetings.
- Run Gauteng marketing meetings.
- Check all agents monthly commission sheets when received by FM.
- Check all agents bi-weekly claim sheets and submit to FM.
- Ensure agents are doing enough viewings at developments and enough marketing is being done.
- Ensure the agents send through there bi-weekly viewing schedules to their allocated CCR.
- Agents/staff to report their whereabouts to you.
- Ensure agents inform landlords of approved applicant with breakdown of lease period, rental application information and TPN report for their perusal.
- Ensure agents have arranged their month end inspections with clients 1 week in advance.
- Ensure agents are doing pre-exits and are advising maintenance timeously of repairs that need to be done before the end of the month.
- Liaise with Real Estate division regarding units that they will be marketing.
- Liaise with Jiveka as to when “new” developments will be available, how water/electricity/gate access/security works and let the agents know.
- Rental and area research on all new projects along with acquisitions team.
- Advising on the Managing agents on new projects, advise on Fibre, water , electricity, security etc.
- Allocate rental agents to developments along with the area Team Leader – Always take into account area (can females work there etc) and also how far is the allocated development from where the agent lives.
- Give final approval on more complex rental applications.
- General assistance to National Rentals manager when required.
- Monthly reporting to Exco.
- Overall responsibility/accountability for the Gauteng Region.
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