• Matric/Grade 12 (essential).
• A tertiary qualification in Business Management, Customer Service, or related field (advantageous).
• Minimum 2–3 years’ experience in a call centre environment. (Outbound sales)
• At least 1–2 years’ experience in a supervisory or team lead role.
• Excellent communication skills.
• Experience with call centre systems, CRM software, and telephony systems.

Duties and responsibilities include, but not limited to:

• Contact clients on the company’s database daily.
• Make a minimum of 200 outbound calls per day.
• Make a minimum of 20 successful sales per month. (Average 1 successful sale per day)
• Request the necessary documentation from the client including reservation agreement and FICA documentation (Copy of ID, latest proof of address, copy of marriage certificate and antenuptial contract (if applicable).
• Request ITC check from Bond Consultant.
• Maintain close client relationships and record all activities pertaining the dealings with the client on CRM system.
• Thorough screening of the client to identify needs and affordability to invest/buy according to the qualifying questions as per the documented script.
• Promote services provided by IGrow Wealth Investments and IGrow Group.
• Maintaining a high level of customer service.
• Assist with ad-hoc duties as and when required.
• Thorough screening of the client to identify needs and affordability to invest/buy according to the qualifying questions as per the documented script.
• Promote services provided by IGrow Wealth Investments and IGrow Group.
• Maintaining a high level of customer service.
• Assist with ad-hoc duties as and when required.

If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.