Role Description and Duties: · As scrum master / agile lead, you will play a pivotal role in facilitating and guiding the various Engineering teams through the daily processes and ceremonies. · Youll leverage your expertise in team sprint capacity planning, priority and issue management, issue triaging, analysis and testing to increase productivity within the team. · This role requires a proactive individual who can collaborate with cross-functional teams, and ensure forward momentum and growth continues within the team while ensuring our platform remains robust, secure, and user-friendly. · Manage the prioritised backlog into the teams (Engineering, QA, Data, DevOps and Security). · Manage tracking and oversight of deliverables for the scrum teams they are responsible for. · Coach team members on Agile practices and foster a culture of continuous improvement. · Manage scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives. · Manage quarterly burndowns for teams (responsible for) on completion of work. · Collaboration with stakeholders (Product Owner, Director of Dev, QA Manager) · Plan work into the teams for various sprints. · Defending the team, collating information to support the defence. · Analyzing data to find areas of improvement in the process. · Removing blockages from the team – Manage the removal of impediments that block the teams progress. · Collaborate with the Product Owner to ensure a well scoped and defined backlog exists, that is representative of the road map (150% metric). · Track and communicate team performance metrics (e.g., velocity), and hours logged. · Encourage collaboration, transparency, and accountability within the team. · Quality assurance testing of various feature enhancements. · BA / analyst work if capacity allows. · Assist with support processes via Slack channel communications as well as GitLab, leading through into team sprint priority. Minimum Requirements: Qualifications & Experience: · Bachelors degree in Commerce or Project Management (or equivalent experience) is advantageous. · Agile certification, Certified Scrum Master, Project or Programme Management certification is preferred Preferred qualifications · Experience integrating with ERP systems (e.g., SAP, Oracle NetSuite, QuickBooks). · Familiarity with microservices architecture and event-driven design. · Contributions to open-source Ruby on Rails projects or a strong GitHub portfolio. · Certifications in AWS, Ruby, or related technologies. · Prior work in inventory management, logistics, or a related field. · General Linux proficiency Experience: · 5 years experience in Agile methodologies within a software development environment. · Proven track record within a SaaS or data-intensive product. · Experience working with a fully remote, distributed team is advantageous. · Experience working with GitLab, Heap Analytics, Asana and Intercom is advantageous. Domain knowledge: · Experience with agile methodologies and frameworks and their practice. · Understanding of inventory management, supply chain, or ERP systems is a strong plus. Soft skills: · Excellent problem-solving and analytical skills. · Strong communication skills for remote collaboration across time zones. · Understand the value of team metrics and keep track of them to drive team performance. · Ability to lead by example, mentor others, and thrive in a fast-paced Agile environment. · Ability to deliver on deadlines and self manage. · Works well under pressure. Personal qualities · Fluent in English · Self motivated Circumstances · Collaborative, inclusive team culture with regular virtual meetups. · Flexibility to travel within South Africa from time-to-time for team or company get-togethers. · The company will provide the hardware necessary to perform this role (including UPS power). · As this is a remote role, youll need access to stable, secure, high-speed fixed-line internet connectivity (The company provides a subsidy towards internet subscription costs).

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